Receptionist (Bank)

Nuffield Health; Allbrook; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading healthcare charity is seeking a Receptionist for their Wessex Hospital. This part-time bank role involves welcoming patients, managing appointments, and providing exceptional customer service. Ideal candidates should have strong communication and IT skills and a background in healthcare administration is preferred. The position offers a pay rate of up to £12.58 per hour and includes benefits such as discounted gym membership.

Benefits

Discounted gym membership

Holiday benefits

Pension scheme access

Qualifications

• Experience in healthcare administration or at a reception.
• Ability to explain sensitive information clearly and sympathetically.
• Strong empathy towards patients and their needs.

Responsibilities

• Help people feel comfortable when they visit your department.
• Answer phone calls and deal with enquiries.
• Welcome patients in person and book appointments.
• Prepare clinical paperwork and referral forms.

Skills

Communication skills

IT skills

Customer service skills

Job description

- Link to social networks who may use information about your visit to target advertising to you on other websites

- Provide advertising agencies with information on your visit so that we can present adverts that you may be interested in

- Deliver content, including video content, tailored to your interests

time left to apply End Date: August 12, 2025 (13 days left to apply)

job requisition id JR0083283

Nuffield Health Wessex Hospital | Customer | Bank Contract | Part time |

Up to £12.58 per hour, depending on experience

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our Wessex Hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

Help people feel comfortable when they visit your department

Use your empathy and customer service skills to build positive relationships

Answer the phone, deal with enquiries and book appointments

Welcome patients in person, directing them to the appropriate changing or waiting rooms

Work closely with colleagues to ensure the department runs smoothly

Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at £15.00 a month.

Nuffield Health Wessex Hospital

Nuffield Health Wessex Hospital is a stunning 46 bedded private hospital in West Hampshire with specialisms in Orthopaedics, Ophthalmology, Urology, Women’s Health and Spinal surgery. The hospital also benefits from having onsite Radiology, Pathology, Pharmacy, Physiotherapy and Hydrotherapy so we can give our patients a complete package of care. There are 16 consulting rooms with speciality outpatient rooms, 46 private patient bedrooms with en-suite facilities, 24 hr resident doctor on site (RMO) and four operating theatres and one endoscopy suite.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as wereceive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.

About Us

Nuffield Health, is the UK’s largest healthcare charity. For over 60 years, we’ve been working to make the UK fitter, healthier, happier and stronger. All for the public benefit.

We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services.

As a charity, we invest all our income back in to our services, in to pioneering improvements in care, and most importantly, we invest in to our flagship programmes, which have been developed to help people who could normally afford or access our services.

Its all part of our mission to give everyone the care they need and to build a healthier nation.