Receptionist at Williams Lea

Williams Lea; Newcastle upon Tyne; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

25 days holiday

Life Assurance

Private Medical Insurance

Dental Insurance

Health Assessments

Cycle to work

Gym discounts

Referral Scheme

Job summary

Williams Lea in Newcastle upon Tyne is seeking a part-time receptionist to join our on-site Office Services team. The role offers 27.5 hours per week across Monday to Friday with rotating shifts (8am-2pm and 11am-5pm) and a 30-minute unpaid break.

The position includes a salary of £19,447.85 per year plus company benefits and opportunities for career growth. The receptionist will handle front-desk duties, post, visitor sign-in, meetings, and general admin support, working in a professional

Qualifications

• Previous reception/customer service experience essential.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Collection and opening of post within SLA
• Welcoming visitors and issuing access cards
• Arrange client meetings and events
• Answer telephone and email enquiries promptly
• Reprographics, scanning and printing
• General maintenance of office equipment

Skills

Reception experience

Customer service

Communication skills

Tools

Microsoft Word

Microsoft Excel

Job description

This Full time on site position offers great opportunities for career growth.

Receptionist Salary: £19,447.85 per annum(£26,521 FTE), plus company benefits

Location: Newcastle Upon Tyne, NE1 6QF

Contract: Part Time, Permanent

Shifts: 27.5 hours per week, Monday - Friday, rotational shifts 8am-2pm and 11am-5pm with 30 minutes unpaid break

Work model: Fully onsite

Purpose of role

The Reception team provides administrative front line service to all visitors and provides support to all staff, the role requires a certain amount of flexibility. The primary focus of the Receptionist will be to deal with requests which come into the Office Services team.

Key responsibilities

• Collection and opening of post within SLA
• Special and Recorded Post processing
• Welcome visitors with a high standard of customer service, signing in guests and issuing access cards with prior authorisation
• Delivering a high quality standard of corporate service including arranging client meetings and events
• Ensuring a smooth running of daily requests, showing flexibility and willingness to support colleagues and take on additional duties if required
• Liaising with the Office Services team for training materials and printing needs for seminars to ensure a prompt start for training events
• Dealing with administration tasks
• Dealing with telephone and email enquiries in a timely manner
• Ensuring that the post deadlines are kept to.
• Reprographics, scanning and printing
• General maintenance of general office equipment
• Assisting with moving and transportation of boxes around the office

Personal attributes

• Previous reception/customer service experience essential
• Well presented, with excellent communication skills (written and vernal)
• Strong customer focus
• Ability to operate at all levels within the organisation
• Confident and with a professional, business-like manner
• Ability to work under pressure, maintaining accuracy and delivering against timescales
• Team player, consistently in tune with the aims and objectives of the business
• Excellent time management and organisational skills
• Ability to carry out delegated functions/tasks/projects
• High level of confidentiality in management of staff
• Able to meet deadlines and priorities tasks
• An understanding of an employer’s statutory and 'best practice’ Health & Safety requirement
• Strong administration skills and fully conversant with Microsoft packages such as Word and Excel

Rewards and Benefits

• 25 days holiday, plus bank holidays(pro-rata for part time roles)
• Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV's, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation ("protected characteristic") in discrimination law. It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [e-mail](we do not accept applications to this email address).

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