Receptionist and Office Assistant

Michelmores; London; On-site; GBP 60,000 - 80,000; Full time

Job description

Are you keen to find an exciting new role where you will be part of a dynamic, forward-thinking, agile team? If so, come and join us on the journey.

Why Michelmores? Michelmores is the destination law firm for the ambitious, the imaginative and the distinctive. We help enterprises and individuals navigate change to find a positive future.

We are a flexible, friendly and inclusive organisation with as clear a focus on fresh thinking as we have on growth and success. We value and nurture our people’s potential and inspiration and give them a creative, open and collaborative environment in which to develop a career and succeed.

As our clients’ needs change and evolve, so do we. Our business services teams are continuously looking for ways to innovate and attract and retain the best clients and the brightest people. Central to our culture is our nurturing, friendly and flexible environment which genuinely allows our people to grow and flourish, both professionally and personally. We really care about what we stand for and want to move forward together.

What sort of work? Right now, we have an exciting opportunity for a Receptionist and Office Assistant to join our London office.

In this role you will provide efficient and effective front of house service for the London office and administrative support as part of the Support Hub.

This will include:

• Managing the incoming and outgoing post, including opening and franking the post and collecting and delivering of DX.
• Assisting lawyers and colleagues with photocopying, scanning and printing of documents.
• Meeting and greeting visitors to the London office and providing an excellent front of house service and answering incoming calls.
• Co-ordinating and booking meeting rooms, including the setting up and clearing of meeting rooms for seminars and meetings and arranging and setting up of refreshments.
• Maintaining and ordering stationery supplies.

Why this team? Our Operational Services team keeps our offices running. The team plays a key role in delivering a first-class service to our clients when they visit our offices, maintains our shared working spaces and supports the lawyers in completing their day-to-day activities. The team is located across our different office locations and the team members regularly interact with colleagues at every level across the Firm.

How do we work? We take a flexible, agile approach to working patterns. As a team we agree together on the best working arrangements that will enable each of us to provide exceptional client service, to collaborate and connect with colleagues, and to achieve the right home/work balance.

Who are we looking for? We are looking for somebody who will understand our values and thrive in our culture. The role will be based in our London office and the ideal candidate will have:

• Previous experience in a professional services administrative support role.
• Grade C or above in Maths and English at GCSE (or equivalent).
• Experience of working under regulatory compliance and file maintenance procedures is desirable.
• Excellent organisational skills, with a methodical approach towards workloads and an ability to work under pressure.
• Competent with Microsoft Office (Word, Excel, Outlook etc.) and using data management systems.

Other skills required include:

• Excellent client focus and commitment to deliver excellent service.
• Effective communicator at all levels (both written and verbal).
• Excellent interpersonal skills - ability to form great relations with people at all levels in the organisation and external parties and clients.
• Excellent telephone manner.
• Ability to work within a team.
• Effective problem-solving skills, demonstrate initiative and be an innovative thinker.
• Positive, enthusiastic and proactive approach to work.
• An understanding of confidentiality and data protection, and the use of tact and discretion.

This is a great opportunity to join a Firm which believes potential, inspiration, and teamwork should be valued and nurtured.

We work hard to create and sustain an open and collaborative environment. We embrace change and constantly evolve to meet our people’s diverse needs, in the same way that we help our clients to navigate and stay ahead of developments, to move forward together.

Next Steps

To apply please click below or if you would like to talk to someone about the role, please call Sarah McLean in our Recruitment Team on 07754 555106.

Michelmores LLP is an Equal Opportunities Employer

We do not discriminate on grounds of race, gender, marital status, age, religion, colour, nationality, ethnic origin, disability or sexual orientation in the selection, recruitment and treatment of our staff.

View our Inclusion and Belonging pages for more information.