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Receptionist and Events Support

Rapport Guest Services

London

On-site

GBP 25,000 - 30,000

Full time

2 days ago
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Job summary

Join Rapport Guest Services as a Receptionist and Events Support Ambassador in London. This full-time, permanent role involves creating exceptional guest experiences in a dynamic environment for a leading American bank's EMEA headquarters. You will meet and greet visitors, manage event spaces, and collaborate with a dedicated team in a vibrant location. We offer comprehensive benefits including travel discounts and wellness programs, making it an excellent opportunity for growth.

Benefits

Financial Freedom: Exclusive travel and grocery discounts
Contributory pension scheme
Access to wellness programs and an Employee Assistance Program
Endless learning and development opportunities
WOW Awards for exceptional contributions
One paid day off annually to support a cause

Qualifications

  • Security conscious and detail oriented.
  • Experience in visitor management preferable.

Responsibilities

  • Create an exceptional guest impression for all visitors.
  • Meeting and greeting guests and registering visitors.
  • Support corporate securities with employee badges.

Skills

Detail oriented
Engaging with guests and clients
Proficient understanding of Excel

Job description

Join to apply for the Receptionist and Events Support role at Rapport Guest Services

1 day ago Be among the first 25 applicants

Join to apply for the Receptionist and Events Support role at Rapport Guest Services

We are looking for a Receptionist and Events support Ambassador to join the Rapport team. We are the EMEA headquarters of one of the USA's top American banks, situated very close to the River Thames in the City of London. This incredible building consists of 9 floors, including an incredible roof terrace with 360-degree views of some of the most iconic buildings and landmarks in the UK.

With a team of 3 on our main reception and 3 looking after the event space, no day is the same in this tightknit, multi-award-winning team. team.

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday, 9 AM – 6 PM)

What will you get?

  • Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
  • Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
  • Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
  • Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
  • Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
  • Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!


Main Responsibilities

The main focus of this role is to create an incredible guest impression for all visitors. Working alongside a very experienced team, you will have ample support to complete your role to an exceptional level.

  • Meeting and greeting
  • Registering visitors
  • Wayfinding
  • Support corporate securities with employee badges
  • Event support
  • Setting up event spaces and temporary offices which involves moving chairs, tables and equipment


The ideal candidate will

  • Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
  • Detail orientated
  • Security conscious
  • Engaging with both guests, clients and the team
  • Proficient understanding of Excel
  • Preferably have experience in using building management systems (Service NOW, Corrigo...)


About Us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Administrative
  • Industries
    Hospitality

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