Receptionist/Administrator (PartTime) Opportunity at The Sheldon Practice – Birmingham

School Result; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

Eine dynamische Gesundheitsorganisation sucht einen engagierten Empfangsmitarbeiter/Administrator für eine Teilzeitstelle in Birmingham. In dieser Rolle sind Sie das Gesicht der Praxis und bieten Patienten einen herzlichen Empfang. Sie werden für die Verwaltung von Terminen, die Unterstützung des medizinischen Teams und die genaue Pflege von Patientenakten verantwortlich sein. Wenn Sie leidenschaftlich daran interessiert sind, in einem unterstützenden Team zu arbeiten und einen positiven Einfluss auf die Patientenversorgung zu haben, ist dies die perfekte Gelegenheit für Sie. Bewerben Sie sich jetzt und werden Sie Teil eines Teams, das sich für qualitativ hochwertige Gesundheitsversorgung einsetzt.

Qualifications

• Erfahrung im Kundenservice und in der Verwaltung ist von Vorteil.
• Fähigkeit, in einem schnelllebigen Umfeld zu arbeiten.

Responsibilities

• Begrüßen und unterstützen Sie Patienten und Besucher.
• Verwalten Sie Patientenanfragen und Termine effizient.

Skills

Kundenservice

Organisation

Kommunikation

Job description

Receptionist/Administrator (PartTime) Opportunity at The Sheldon Practice – Birmingham

Are you an organized and communicative professional looking for a part-time role in a dynamic healthcare setting? The Sheldon Practice in Birmingham is seeking a dedicated Receptionist/Administrator to join their team. This is an excellent opportunity for someone who thrives in a fast-paced environment and has a passion for delivering exceptional service.

• Job Type: PartTime (16-20 hours per week)
• Salary Range: £7.55-£12.21 per hour
• Location: Birmingham
• Reports To: Practice Manager

About The Sheldon Practice

Founded in the 1950s by Dr. Garth and Mary Jeavons, The Sheldon Practice has a longstanding commitment to quality healthcare. After expanding under Dr. Jheeta, who served as a single-handed GP until 2019, the practice welcomed Dr. Sanghera and additional multilingual staff in 2019. The team provides compassionate, accessible care to a diverse community, offering services in Punjabi, Urdu, Gujarati, and English. The practice continues to thrive with a focus on innovation and patient-centred care.

Role Overview

As the Receptionist/Administrator, you will serve as the "shop window" of the surgery, providing a warm and professional welcome to patients and visitors. You'll be responsible for:

• Managing patient appointments and inquiries efficiently.
• Updating records with accuracy and attention to detail.
• Supporting the medical team with administrative tasks.
• Ensuring compliance with QOF (Quality and Outcomes Framework) and CQC (Care Quality Commission) standards.

This role demands excellent customer service skills, professionalism, and the ability to remain calm and approachable in a busy environment.

Key Responsibilities

• Greet and assist patients, directing them to the appropriate healthcare professional.
• Handle inquiries via phone and in person, projecting a courteous and friendly demeanor.
• Maintain accurate records using up-to-date templates and practice policies.
• Provide general support to the practice team.

Required Documents

To apply, you'll need:

How to Apply

Interested applicants can submit their applications online. Click here to get started. Be sure to:

• Complete all fields on the application form.
• Upload required documentation, including recommendation letters and professional certificates.
• Review your application thoroughly before submission.

Deadline for Applications

All applications must be submitted by March 31, 2025.

Join a practice dedicated to making a difference in healthcare! Apply now to become a valued member of The Sheldon Practice team.

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