Receptionist/Administrator New Milton

Here at Brockenhurst College, we are looking to recruit a Receptionist/Administrator on a part-time, permanent basis at our Fusee House premises in New Milton. In return, you will receive a competitive salary of £22,071 - £22,429 per annum.

We are a high-achieving college attracting around 2,800 sixth form students annually. Located within the stunning New Forest National Park, we offer a wide range of courses and superb facilities.

Organisation:

Brockenhurst College

Curriculum/Support Area:

Adult Learning

Contract Type:

Permanent

Employment Basis:

Term time only, part-time hours

Contracted working hours:

13 hours

Location:

New Milton Adult Skills Centre

Salary:

£22,071 - £22,429 pro rata

Closing date:

06/10/2024

Job Description:

As our Receptionist/Administrator, you will provide efficient customer service and clerical support for the New Milton Area Adult Learning and Skills programme.

Responsibilities:

1. Deal with telephone, personal, and postal enquiries effectively, including direct action or appropriate referrals, replying to requests for course information, both by post and over the counter.
2. Provide high-quality customer service to students, staff, and visitors, whether by telephone or in person.
3. Ensure reception and office areas are well stocked with information and kept tidy.
4. Provide clerical support, including special projects and liaising with staff, tutors, students, volunteers, and outside organizations.
5. Assist with notices, posters, and display setups.
6. Maintain students, staff, and financial records, including data collection and preparation for statistical purposes.
7. Assist with ordering supplies and maintaining stock levels.
8. Perform general office duties like filing, mail distribution, and processing enrolments and cashier duties.
9. Assist with equipment inventory and processing staff salary and travel claims.
10. Attend training events and staff meetings as required.
11. Undertake other duties as reasonably assigned.

Candidate Requirements:

• GCSEs in English and Maths (or equivalent).
• Minimum two years' experience in an office environment handling the public.
• Experience assisting diverse individuals.
• Competent in Word, Excel, Outlook, and Internet use.
• Strong customer care and communication skills.
• Ability to handle challenging situations and work under pressure.
• Good organizational skills and ability to work independently and as part of a team.

Benefits:

• 25 days leave plus bank holidays (pro rata).
• Option to purchase additional leave.
• Confidential Employee Assistance Programme.
• On-site nursery facilities.
• Free eye care vouchers and secure parking.
• Discounts on shopping, travel, and healthcare.
• Access to onsite gym and sports facilities.
• Weekly staff football.

If you believe you're the right fit for this role, please click ‘apply’ now!

The College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff will undergo safeguarding checks, including an enhanced DBS check and proof of right to work in the UK.