Receptionist/Administrator (Highworth Surgery - 35 hours per week)

NHS Jobs; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in England is seeking a Receptionist/Administrator to join their friendly practice team. The role involves managing appointments, handling incoming calls, and providing administrative support. The ideal candidate should have excellent communication skills, be tech-savvy with Microsoft Office, and possess a flexible approach to work. Previous experience in a reception or customer service role is preferred but not essential.

Qualifications

• Self-motivated and enthusiastic.
• Experience working with the public.
• Ability to maintain confidentiality.

Responsibilities

• Booking and updating appointments.
• Dealing with incoming calls from patients and doctors.
• Administrative support to the practice.

Skills

Good computer skills

Excellent communication skills

High attention to detail

Team player

Flexible approach

Tools

Microsoft Office

Job description

Receptionist/Administrator (Highworth Surgery - 35 hours per week)

RECEPTIONIST/ADMINISTRATOR HIGHWORTH SURGERY We are looking for a self-motivated, enthusiastic person who has worked with the public and has good computer skills to join our friendly Practice team. RESPONSIBLE TO: Operations Manager SPECIAL REQUIREMENTS OF THE JOB An understanding, acceptance and adherence to the need for strict confidentiality. An ability to use own judgement, resourcefulness, common sense. A proactive approach to change. Excellent communication skills. Be able to work additional and flexible hours. ESSENTIAL DUTIES AND RESPONSIBILITIES Booking and updating appointments Dealing with incoming calls from patients, doctors and hospital departments. Liaising with patients, doctors and hospital departments. Administrative support to the Practice as appropriate. The successful candidate should preferably have: Good working knowledge of Microsoft Office packages High attention to detail Good interpersonal skills Flexible approach Team player with ability to work without direct supervision Previous Reception/Customer Service experience Relevant qualification would be beneficial however not essential. 35 hours per week