Receptionist & Administrator

ASC Connections; Stourbridge; On-site; GBP 22,000 - 25,000; Full time

Job summary

A leading manufacturing company in Lye is seeking a skilled Receptionist & Administrator. This role involves managing a busy reception area, providing administrative support, and ensuring excellent customer service. The position offers full-time hours and a competitive salary in a professional environment.

Benefits

Full-time site-based working hours

Qualifications

• Previous experience operating a switchboard.
• Prior receptionist experience.
• Excellent customer service skills.

Responsibilities

• Managing a busy reception area and greeting visitors.
• Handling phone queries and transferring calls.
• Administering invoices and performing associated duties.

Skills

Customer Service

Microsoft Office

Switchboard Operation

Tools

Sage

Job description

Social network you want to login/join with:

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Client:

ASC Connections

Location:

Stourbridge, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

1f7d2e9cb3a7

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Contract Type:

Full Time

Location:

Lye- West Midlands

Business Support

Contact Name:

Lucy Ward

Contact Email:

Contact Phone:

01902 771443

Date Published:

14-Jun-2024

A Receptionist & Administrator is required to join a manufacturing company based in Lye. Managing a busy reception area, you will be responsible for meeting and greeting all visitors on-site, operating the switchboard as well as providing administrative support to the Sales Office. A full-time role, you will be required on-site Monday – Friday 37.5 hours per week.

In this role as a Receptionist & Administrator, you will be –

• Operating a busy switchboard, handling queries and transferring calls through to relevant departments
• Preparing the reception area each morning – ensuring sign-in sheets are available, setting the TV’s and ensuring awareness of all expected visitors each day
• Meeting & greeting all visitors to the reception area and directing them appropriately after arrival
• Redirecting deliveries and collections to dispatch area
• Managing post – opening, franking and stamping daily external post and distributing incoming mail
• Receiving dispatch notes and matching to order acknowledgments
• Producing invoices, checking invoice figures and ensuring everything in invoiced by month-end
• Chasing export carriers & customers for evidence of export and record accordingly
• Any other associated administrative duties as required

Ideally for this Receptionist & Administrator role you will have –

• Previous experience operating a switchboard
• Prior Receptionist experience
• Excellent customer service – both face to face and over the phone
• Microsoft Office experience & Sage

On offer for this role –

• Full time site-based working hours
• Hours of Monday – Friday 7:30am – 4:00pm with an 1pm finish on Friday
• Starting salary of £22,500 – 25,000p/a

Ideally with a view to start July/August 2024, if you are looking for a Receptionist & Administrator role, please Apply.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.