Receptionist/ Administrator

Brook Street; Portsmouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a motivated Receptionist/Administrator to support the Probation Service in Portsmouth. This role involves managing day-to-day operations, handling sensitive information, and providing excellent administrative support. Applicants should demonstrate strong IT and communication skills, with the ability to maintain confidentiality. A commitment to equality and inclusion is essential. Join a team that makes a difference in the community and apply today!

Qualifications

• Must pass security and identity checks.
• Commitment to equality, inclusion, and safeguarding policies.

Responsibilities

• Maintain and update databases and case files.
• Handle communications via phone, email, and in-person.
• Provide reception cover and support meetings.
• Liaise with internal teams and external agencies.
• Support enforcement and safeguarding processes.
• Uphold confidentiality, equality, and health & safety standards.

Skills

Strong admin and IT skills (MS Office)

Great communication and organisation

Ability to handle sensitive information professionally

Calm under pressure

Flexibility for occasional evening shifts

Job description

Receptionist/ Administrator - Public sector client
Portsmouth| £12.21 per hour | Mon-Fri, 9am-5pm

Join a vital team making a difference in your community. We're looking for an organised and motivated Receptionist/ Administrator to support the work of the Probation Service in Portsmouth.

In this role, you'll help ensure the smooth running of day-to-day operations, working with sensitive information, supporting staff and people on probation, and maintaining accurate systems and records.

Key Responsibilities:

• Maintain and update databases and case files
• Handle communications via phone, email, and in-person
• Provide reception cover and support meetings
• Liaise with internal teams and external agencies
• Support enforcement and safeguarding processes
• Uphold confidentiality, equality, and health & safety standards

What we're looking for:

• Strong admin and IT skills (MS Office)
• Great communication and organisation
• Ability to handle sensitive information professionally
• Calm under pressure and confident dealing with the public
• Flexible, with a willingness to support occasional evening shifts

Requirements:

• Must pass security and identity checks
• Commitment to equality, inclusion, and safeguarding policies

Interested in joining a team that supports safer communities?
Apply now and start your journey with the Probation Service.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

We are a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme. We offer a guaranteed interview to candidates with disabilities who meet the essential criteria for the role.