Receptionist/Administrator

NHS; Northampton; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare organization in Northampton is seeking a Receptionist/Administrator to join their busy GP practice. This part-time role involves administrative duties and front desk cover, requiring excellent communication and IT skills. The ideal candidate will have previous experience in a healthcare setting and a confident telephone manner. Flexibility during opening hours is essential.

Qualifications

• Experience of working within a healthcare or GP Surgery setting preferred.
• Good IT skills including knowledge of Microsoft Word.

Responsibilities

• Assist the reception/admin team with front desk cover.
• Scan and manage clinical documents.
• Register new patients and process prescription requests.

Skills

Confident Telephone manner

Excellent communication skills

Excellent IT skills

Extensive customer service experience

Attention to detail

Ability to work under pressure

Can-do attitude

Job description

Job summary: We are a busy 11,000 patient GP practice in Northamptonshire looking for an Receptionist/Administrator for over 20-30 hours per week to join our friendly team.

Opening hours 8.00am - 6.30pm Monday to Friday. We would be looking for someone who can provide flexible cover during opening times.

Main duties of the job

The role will be split between administration duties and carrying out reception tasks including:

• Assisting the reception/admin team with front desk cover answering telephone
• Scanning and Clinical coding and document management
• Registrations of new patients
• Responding to emails
• Processing repeat prescription requests
• Ad hoc administrative tasks

About us

We are a medium sized village GP Practice in Bugbrooke Village. We are made up of:

• 4 GP Partners
• 3 Salaried GP's
• 1 Nurse Practitioner
• 2 Practice Nurses
• 3 HCA's
• Admin and reception staff
• Practice Manager
• Patient service manager

Job details

Date posted: 07 October 2025

Pay scheme: Other

Salary: Depending on experience

Contract: Permanent

Working pattern: Part-time

Job locations: Levitts Road, Bugbrooke, Northampton, Northamptonshire, NN7 3QN

Job responsibilities

The successful candidate will have:

• Confident Telephone manner
• Excellent communication skills, both written and verbal
• Excellent IT skills
• Extensive customer service experience
• Attention to detail
• Ability to work under pressure
• A can-do attitude and willingness to learn

General Practice experience and knowledge of Systm1 clinical system is preferred but all candidates meeting the essential criteria above will be considered.

Person Specification

Essential experience:

• Experience of working within a healthcare or GP Surgery setting preferred
• Good IT skills including knowledge of Microsoft word with a willingness to learn other software packages.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.