Receptionist/Administrator

Care First UK Recruitment Solutions; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Reception / Administration Assistant to join their team in Mill Hill. This role is crucial for providing front-of-house services and administrative support to elderly residents in independent living. With responsibilities ranging from managing the reception desk to coordinating safety checks, this position offers a meaningful opportunity to make a positive impact in the community. The company values empathy and professionalism, ensuring a supportive environment for both residents and staff. If you are looking for a rewarding role with excellent benefits, this is the perfect opportunity for you.

Benefits

Company pension with a minimum 6% trust contribution

Family-friendly policies

25 days annual leave plus bank holidays

Additional leave options

Birthday vouchers

Duvet days

Discount schemes

Health benefits

Qualifications

• Relevant qualifications in administration or IT are essential.
• Recent experience in an office environment is required.

Responsibilities

• Manage reception desk and provide a welcoming environment.
• Perform general administrative duties and maintain office equipment.
• Facilitate communication between residents and management.

Skills

Administrative Skills

Communication Skills

Customer Service

IT Proficiency

Teamwork

Education

Relevant qualifications in administration or IT

Job description

Reception / Administration Assistant (09:00 AM to 5:00 PM, 35 hours per week) - Mill Hill (NW7)

Must live within 30 minutes of Mill Hill (NW7)

Care First UK are Permanent Healthcare Recruitment Specialists acting on behalf of our client. Please note that this job is not eligible for sponsorship at this time. Applicants must have the right to work in the UK.

Job Overview

We are seeking a Reception / Administration Assistant to provide front-of-house reception services and administrative support within a community for elderly residents in independent living in Mill Hill. This role offers excellent benefits and the opportunity to make a meaningful impact.

Responsibilities

1. Manage reception desk, acting as the first point of contact for residents, visitors, and staff, providing a welcoming environment.
2. Perform general administrative duties, including maintaining office equipment, ordering supplies, and handling correspondence.
3. Log maintenance requests and liaise with maintenance teams and contractors.
4. Facilitate communication between residents and management.
5. Take minutes at meetings and share information as required.
6. Assist residents with enquiries and complaints courteously.
7. Support the organization of resident activities and liaise with external agencies like Adult Social Care.
8. Provide administrative support to the Estate Manager, support team, and maintenance team.
9. Maintain databases and ensure GDPR compliance.
10. Coordinate safety checks and liaise with contractors and cleaning services.
11. Participate in residents' activities and be on call one week in five.

Qualifications and Experience

• Relevant qualifications in administration or IT.
• Recent experience in an office environment.
• Ability to work independently and as part of a team.
• Empathy and professionalism in dealing with residents and colleagues.

Benefits

• Company pension with a minimum 6% trust contribution.
• Family-friendly policies, including enhanced leave benefits.
• 25 days annual leave plus bank holidays, increasing with service.
• Additional leave options, including buy/sell schemes and rollover.
• Additional perks such as birthday vouchers, duvet days, discount schemes, and health benefits.

If you're interested in this rewarding role, please apply below, and we will contact you for further information.