RECEPTIONIST / ADMINISTRATOR

ABC Teachers; Kidderminster; On-site; GBP 20,000 - 28,000; Full time

Job summary

A reputable education recruitment agency is seeking a full-time receptionist to support a special educational needs (SEN) school in Kidderminster. The role involves greeting visitors, managing inquiries, and ensuring a safe reception area. Ideal candidates will have administrative experience and a strong telephone manner. This position offers competitive daily rates and potential for permanent employment.

Benefits

Excellent daily rates paid weekly

Guaranteed pay scheme

Free training for professional development

Access to a dedicated consultant

Qualifications

• Previous experience in an administrative or receptionist role.
• Familiarity with systems like Microsoft Office and Outlook.
• Able to obtain suitable references and a DBS check.

Responsibilities

• Greet visitors professionally and manage sign-in processes.
• Answer calls and direct inquiries appropriately.
• Maintain communication logs and calendars.

Skills

Administrative experience

Excellent telephone manner

Ability to work under pressure

Knowledge of safeguarding and confidentiality

Tools

Microsoft Office

Outlook

Job description

Overview

ABC Teachers is seeking a receptionist to work on a full-time basis in an SEN Primary & Secondary School in Stourbridge. This is a dynamic role with plenty of variety, offered initially on a temporary basis with the possibility to move to a permanent role for the right candidate. Hours available: 7:00–3:30 (preferred) or 8:00–4:30.

Responsibilities

• Greet visitors, professionals (e.g., social workers, therapists), and families in a warm, respectful, and professional manner.
• Manage visitor sign-in/sign-out processes and ensure safeguarding procedures are followed.
• Answer telephone calls, direct inquiries appropriately, and take clear messages.
• Follow safeguarding procedures and escalate concerns as needed.
• Ensure confidential information is handled sensitively and securely.
• Support staff in maintaining a calm and safe reception area, especially during heightened situations.
• Liaise with care staff, managers, and external professionals to coordinate appointments, meetings, and visits.
• Maintain clear communication logs and calendars.

The School

This school offers specialised education for young people aged 7 to 19, with a focus on supporting students with Autism, ADHD, behavioural challenges, SEMH needs, and physical and learning disabilities, including visual impairments. The school features small class sizes and regular one-to-one support, creating a calm, nurturing environment where students receive personalised attention. The staff work collaboratively to help each student reach their full potential and develop essential life skills for a smooth transition to adulthood. The school also operates on-site social enterprises—such as cafés, farm shops, and heritage centres—to provide safe, inclusive environments for vocational and interpersonal skills development.

About you

• Previous experience in an administrative or receptionist role.
• Experience in a care, education, or residential setting is a plus.
• Basic knowledge of safeguarding and confidentiality requirements.
• Familiarity with systems like Microsoft Office and Outlook.
• Excellent telephone manner.
• Able to work under pressure in a dynamic environment.
• Able to obtain suitable references and a DBS check.

Why work with ABC Teachers

ABC Teachers is committed to safeguarding children, young people, and vulnerable adults. All staff we register undertake thorough interviewing and referencing checks and hold, or be prepared to undergo, an Enhanced DBS check registered on the Update Service. We are a market-leading education recruitment and supply agency with branches across the country.

What ABC Teachers offer

• Excellent daily rates paid weekly by our in-house Payroll team using the Pay As You Earn (PAYE) system.
• Guaranteed pay scheme (subject to availability and qualifying criteria).
• Pension contributions (subject to a qualifying period).
• Full compliance with AWR (Agency Workers' Regulations) to ensure you receive the pay and working conditions you are entitled to.
• Free training to support professional development (e.g., Team Teach, Autism Awareness, and online Educare training).
• Generous refer-a-friend or colleague bonus scheme.
• Access to a dedicated consultant for ongoing support.

How to apply

If you are a candidate who can enthuse, motivate, and engage students and would like the challenge of a demanding and rewarding environment, we want to hear from you. Apply today via this website, or for more information about this role and other opportunities across ABC Teachers, please contact our SEND team on (phone number removed).

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