Receptionist / Administrator

Innovative Design Systems Limited; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A premium glazing solutions provider is seeking a Receptionist/Administrator to join their friendly sales team in Norwich. The successful candidate will handle customer interactions, manage day-to-day administration tasks, and ensure smooth operations within the department. Excellent communication skills and a welcoming personality are essential for this role. Full training will be provided.

Benefits

Great opportunity with a long-established company

Respected and recognised brand

Working in a friendly team

Full training provided

Qualifications

• Friendly and welcoming personality.
• Must be able to work quickly and accurately.
• Enthusiastic, able to use their initiative and willing to learn.

Responsibilities

• Answering and directing telephone calls.
• Logging enquiries into the database.
• Meeting and greeting visitors.

Skills

Excellent written and verbal communication skills

Good knowledge of Microsoft Office

Organised with good time management skills

Ability to remain calm under pressure

Job description

IDSystems is an award-winning fabricator, supplier and installer of premium aluminium glazing solutions. For the past 25 years we have set the standard for innovative glass doors, and the projects we’ve worked on have featured regularly on TV and in magazines

We are looking to recruit a Receptionist/Administrator to join our friendly sales team, based near the airport in Norwich. The successful candidate will play a crucial role in greeting customers, both in person and on the phone, as well as handling the day-to-day administration tasks for the sales team.

The role

• Answering and directing telephone calls to the relevant departments within the business
• Logging enquiries into our database, ensuring the required information is included to enable our sales team to process quotations
• Meeting and greeting visitors to our showroom
• Responding to customer emails in a timely fashion
• Preparing reports for senior managers
• Distributing incoming post and franking the outgoing post ready for the afternoon collection
• Ordering and managing stationery consumables
• General administration activities to assist in the smooth running of the department

The candidate

• Friendly and welcoming personality
• Excellent written and verbal communication skills
• Good knowledge of Microsoft Office
• Must be able to work quickly and accurately
• Organised with good time management skills
• Enthusiastic, able to use their initiative and willing to learn new skills
• The ability to remain calm under pressure while retaining a sense of humour is a prerequisite

Points of appeal:

• Great opportunity with long established company
• Respected and recognised brand
• Working in a friendly team
• Full training will be provided