Receptionist / Administrator

Haughey Recruitment; Dungannon; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Receptionist/Administrator to join their dynamic team in Dungannon. This role is pivotal as the first point of contact for customers, ensuring their inquiries are handled with professionalism and efficiency. With responsibilities ranging from managing calls and emails to basic diary management, this position offers a fantastic opportunity to utilize your organizational skills and attention to detail. The company is committed to training and development, providing a pathway for career progression in a supportive environment. If you're passionate about delivering excellent customer service, this could be the perfect role for you.

Benefits

Training and Development

Career Progression Opportunities

Qualifications

• Minimum 2 years of administration experience with office procedures.
• Excellent communication and organizational skills are essential.

Responsibilities

• Answer customer calls and emails, ensuring efficient handling.
• Liaise with departments to ensure customer satisfaction.

Skills

Organizational Skills

Communication Skills

Customer Service

Education

5 GCSE passes at grades A-C (or equivalent)

Tools

Microsoft Word

Microsoft Excel

Job description

Our established client in the Dungannon area are recruiting a Receptionist / Administrator to join their dynamic team. Working from their modern offices located within the town centre the successful candidate will be the first point of contact for customers, ensuring their enquiries are handled efficiently and professionally. Your responsibilities will include:

1. Answering customer calls and emails
2. Dealing with enquiries
3. Logging faults
4. Basic diary management and scheduling
5. Liaising with other departments to ensure customer satisfaction

This is an excellent chance to utilise your organisational skills and attention to detail, while making a significant impact on customer satisfaction.

The ideal candidate will have:

1. A minimum of 2 years of administration experience, demonstrating a solid understanding of office procedures and customer service.
2. Additionally, a minimum of 5 GCSE passes at grades A-C (or equivalent), including English and Maths.
3. Proficiency in Microsoft Word and Excel is also required, as these tools are integral to the role.
4. Excellent communication and organisational skills.

Our client can offer training and development and opportunities for career progression. To find out more about this Receptionist / Administrator opportunity please contact Eunice Loughran on 02887440033.