Receptionist/ Administrator

NHS Scotland; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-respected medical practice in Edinburgh is seeking two Receptionist/Administrators to join their team. The role involves patient reception, prescription administration, and document management. Candidates should have essential customer service and administrative experience. This is a full-time position with negotiable hours, available until August 15, 2025.

Qualifications

• Previous General Practice and/or extensive admin & customer service experience is essential.
• Ability to work in a fast-paced environment and provide excellent person-centered care.

Responsibilities

• Reception and telephone cover for patients.
• Prescription administration and patient record summarising.
• Document workflow management and audio typing.

Skills

Customer service experience

Administrative skills

Teamwork

Job description

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No of hours per week are negotiable (noting working days are Mon-Fri) ~ please do not apply if you do not wish to work 5 days

Salary: Competitive salary ~ dependent on qualifications & experience

Closing date: Friday 15th August 2025

(please note that we may close earlier dependentof number of applications)

Applications are invited for the post of Receptionist/ Administrator. **Previous applicants, please do not apply**

Are you looking for variety in your role? If so, please apply.

Milton Surgery is a friendly and progressive GP Practice with a reputation for excellent person-centered care and innovated working. We are a well established and respected Medical Practice, consisting of 8,000 patients circa, working from a custom built Health Centre in North East of Edinburgh. Milton Surgery is within easy commute from the centre of Edinburgh and is within easy reach of The Borders, Glasgow, Fife and surrounding areas with good road and rail links providing easy access to the Practice and its many local amenities. We are a 6 GP Partnership, supported by 2 Salaried GPs, 1 Retainer GP, 2 Practice Nurses, 1 HCA and an experienced administrative team. This is a paperlite and Vision/Docman practice.

We are delighted to expand our administration team and we require two Receptionist/ Administrators (one being maternity leave cover) to work on a rotational basis (early, middle and late shifts, exact times will vary due to contracted hours) but these will be between the hours of 7.30am-6pm Monday to Friday. We are a busy and friendly GP Practice in Edinburgh. We are looking for someone who is enthusiastic, forward thinking, highly motivated, that will fit well into our team and will work hard to provide an excellent person centred care administrative service to our patients and our GPs. This is an exciting, varied and fast paced role with tasks including reception and telephone cover, prescription administration, patient record summarising, audio typing, document workflow management, dealing with medical reports et al.

We are looking for someone who is keen to develop this role further.

Previous General Practice and/ or extensive admin & customer service experience is essential.

Please apply by submitting your CV and covering letter by email to

Closing date for applications is Friday 15th August 2025

General contact and informal enquiries to Elaine Jenkins, Practice Manager

- Urban Practice