Receptionist/Administrator

Hitachi Vantara Corporation; Bristol; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading rail company in Bristol is seeking a dedicated Receptionist/Administrator to manage front office operations and provide essential administrative support across departments. The role requires exceptional IT skills and a professional demeanor, ensuring a welcoming environment for visitors and staff alike. This permanent position offers a competitive salary and numerous benefits including a pension scheme and private medical insurance.

Benefits

Competitive salary

Annual performance bonus

25 days holiday

Pension scheme

Private medical insurance

Qualifications

• Proven ability to manage reception and provide customer service.
• Capable of handling administrative support for multiple departments.
• Strong organizational and multitasking skills.

Responsibilities

• Serve as the primary point of contact for front office reception.
• Manage meeting rooms and catering orders.
• Ensure the facility is welcoming for clients and visitors.

Skills

Expert IT skills

First class telephone manner

Good written and verbal communication skills

Attention to detail

Education

English GCSE level or equivalent

Mathematics GCSE level or equivalent

Tools

Word

Excel

Power Point

Outlook

Job description

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Description

Here at HitachiRail, we are seeking a dedicated Receptionist/Administrator to join our team at Stoke Gifford Train Maintenance Centre in Bristol.

Location: Stoke Gifford, Bristol

Contract: Permanent

Hours: Office hours (Monday to Friday)

Salary: Competitive

This is a fantastic opportunity to develop your career in the rail industry with a reputable employer.

Accountabilities
In this dynamic role, you will serve as the primary point of contact for front office reception. Your responsibilities will include the administrative support of all departments within the site delivering exemplary customer service, and ensuring the seamless day-to-day operations of our facility. Your contribution will be integral to fostering a welcoming environment for clients, visitors, and staff alike.
Specifically, you will be responsible for the following deliverables:

• Provision of a professional and efficient reception, meet and greet all visitors, arrange security passes
• if needed and control the ANPR system.
• Management of meeting rooms, and ordering catering as required.
• Receive and redirect incoming calls, emails and post.
• Responsible for ensuring all visitor areas are kept in presentable condition.
• Managing the correct levels of Stationery and kitchen supplies
• Providing general administration support as required.
• Management of HRL documents and depot forms, procedures and briefs on Singlepoint database.
• Support audits relating to depot administrative processes.
• Collating information and compilation of period reports and presentations as required.
• Attend meetings as required, taking notes and action points from the meeting, typing up notes and distributing as required.
• Supporting the administrative process related to any TMC based charity events.
• Support local wellbeing and staff welfare improvement initiatives.
• To undertake any other reasonable duties and responsibilities as may be required.

About you

Essential

Licences / Competences

• Expert IT skills
  • Word
  • Excel
  • Power Point
  • Outlook Tools and Diary Management

Qualifications

• English GCSE level or equivalent

• Mathematics GCSE level or equivalent.
• Vocational equivalents in administration or business

Behavioural

• Able to represent Hitachi in a professional manner at all times
• First class telephone manner and the ability to greet all visitors to the depot in a professional and friendly manner
• Pragmatic, practical and flexible attitude
• Sound knowledge of, and compliance to, rules and regulations
• Good team worker
• Good written and verbal communication skills
• Ability to apply a strong attention to detail

Desirable

• Typing skills typically 50wpm
• Holder of a valid UK Driving License

What we offer

We value the importance of all of our employees, if you would like to join our fantastic organisation you could be entitled to:

• Competitive salary
• Annual Performance bonus paid on discretionary basis.
• 25 days holiday
• Pension scheme with contributions up to 9%
• Private medical insurance
• Personal Accident insurance
• Group Income protection
• Group Life Insurance
• Employee Assistance Programme

We also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.

#LI-AL1

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail