Receptionist Administrator

Plus One Personnel; Banbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a well-established company in Banbury as a Receptionist Administrator, responsible for front-of-house operations and providing comprehensive administrative support. You will manage visitor interactions, coordinate schedules, and assist various departments, thriving in a busy environment that values organisational and multitasking skills.

Benefits

20 days annual leave (rising to 25 with length of service)

Pension scheme

On-site parking

Qualifications

• Previous experience in a receptionist, administration, or customer service-based role.
• Strong IT skills, particularly Microsoft Office (Word, Excel, Outlook).
• High attention to detail and accuracy.

Responsibilities

• Welcome and direct all visitors, manage telephone calls and messages.
• Handle post and courier deliveries, manage meeting room bookings.
• Support company-wide administrative duties including data entry.

Skills

Communication

Organisational skills

Multitasking

Attention to detail

IT skills (Microsoft Office)

Job description

Do you have experience working as a Receptionist, Administrator, or in a customer-facing support role?

Are you someone who thrives in a busy environment and takes pride in being the first point of contact?

Would you like to be part of a friendly, professional team where your organisational and multitasking skills are valued every day?

Our client is a respected and well-established company based in Banbury, Oxfordshire, offering specialised solutions across a range of business areas. With a welcoming and collaborative team culture, they are now looking for a Receptionist Administrator to join their office and play a key role in maintaining exceptional front-of-house operations and administrative support.

Key Responsibilities:

• Welcome and direct all visitors, issuing access cards and Wi-Fi codes when required.
• Answer incoming telephone calls and transfer to appropriate staff or take clear, concise messages.
• Handle incoming & outgoing post and courier deliveries.
• Manage meeting room bookings and coordinate schedules accordingly.
• Keep the reception area professional, tidy, and presentable at all times.
• Support company-wide administrative duties, including photocopying, data entry, and document handling.
• Assist with sales contract administration and ensure accurate documentation is saved to the correct customer records.
• Liaise with the Helpdesk regarding customer contract queries and assist with handling customer media.
• Provide administrative support to the Sales Director, including producing contract templates, updating contact records, and preparing monthly renewal reports.
• Arrange and manage all bookings with clients, including consultant scheduling, documentation, and follow-up.
• Distribute key documentation such as welcome packs, questionnaires and test certificates.
• Maintain stationery supplies and kitchen consumables, placing orders when required.
• Follow internal ISO procedures and maintain up-to-date records where applicable.

Key Skills & Experience Required:

• Previous experience in a receptionist, administration, or customer service-based role.
• Confident and professional telephone manner.
• Strong IT skills, particularly Microsoft Office (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Outstanding organisation and time management abilities.
• High attention to detail and accuracy.
• Ability to handle sensitive information with discretion.
• Knowledge of ISO procedures (desirable but not essential).

Additional Information:

• Monday to Friday – 8:30am to 5:30pm (40-hour week).
• 20 days annual leave (rising to 25 with length of service), plus bank holidays.
• Pension scheme.
• On-site parking.

To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at 01295-983585. Alternatively, connect with us on LinkedIn via the following link: https://www.linkedin.com/in/shanelle-bowyer-3b8796139/