Receptionist/Administrative Assistant – Holsworthy

Westcotts Chartered Accountants & Business Advisers; Exeter; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading accountancy practice in Exeter is seeking a Receptionist/Administrative Assistant for their Holsworthy office. This vital role involves providing day-to-day administrative support, managing client interactions, and ensuring smooth office operations. Ideal candidates are organized, proactive, and possess strong client service skills, contributing significantly to the team’s success.

Benefits

20 days annual leave plus bank holidays

Enhanced Maternity and Paternity leave

Flexible benefits including Cycle to Work scheme

Employee Assistance Programme helpline

Pension scheme with company matching

Qualifications

• Previous experience in a similar admin or client-facing role.
• Friendly and approachable personality.
• Proactive, can-do attitude with good attention to detail.

Responsibilities

• Providing admin and secretarial support to the team.
• Managing meeting room bookings and setups.
• Greeting clients and handling switchboard calls professionally.

Skills

Organisational skills

Client service mindset

Professional communication skills

Attention to detail

Tools

Microsoft Office

Job description

Receptionist/Administrative Assistant

Holsworthy

Looking for a role where your organisational skills, friendly manner, and attention to detail really make a difference? We’re Westcotts – a Top 50+50 Accountancy Practice and Real Living Wage Employer, with over 300 team members across Devon and Somerset – and we’re growing!

We’re looking for a Receptionist/Administrative Assistant to join our busy Holsworthy office on a permanent basis. This is a key role providing day-to-day administrative support to the team, ensuring the smooth running of the office and helping drive our continued success.

If you’re proactive, enjoy working in a client-facing environment, and want to be part of a supportive and professional team, we’d love to hear from you.

At Westcotts, we believe our people are our biggest asset. When you join us, you’ll benefit from:

• A welcoming, supportive team culture where your contribution is valued
• Varied and interesting work that plays a vital role in the success of the office
• A genuine focus on wellbeing and work/life balance
• Working in a friendly office in the heart of Holsworthy, with great local clients and colleagues
  
  

Main Duties

As an Office Administrator, you’ll be the go-to person for keeping things running smoothly. Your day-to-day tasks will include:

• Providing admin and secretarial support to Partners, Directors, and Managers
• Managing meeting room bookings, setups, and tidy-downs
• Offering a warm welcome to clients — greeting visitors, arranging parking, and serving refreshments
• Handling switchboard calls, intercom, and messages in a professional and efficient manner
• Managing incoming and outgoing post and emails, including the main office inbox
• Processing payments, maintaining petty cash, and dealing with client bankings
• Keeping track of suppliers, contractors, and key office information like emergency contacts and utilities
• Supporting client onboarding, including ID checks, system setup, and legal documentation
• Ensuring client records and internal databases are accurate and up to date
• Supporting the team with local office events, from managing invites to helping with logistics and follow-up
• Helping keep our client records store well-organised
  
  

This job description summarises the main duties and responsibilities of the post, however the list is not exhaustive as the post-holder may be required to undertake other duties, tasks and projects of similar level and responsibility as deemed appropriate by the local Partnership team.

Attributes, Skills, Experience And Qualifications

We’re looking for someone who is confident, organised, and thrives in a varied role. Ideally, you’ll have:

• Previous experience in a similar admin or client-facing role
• A friendly and approachable personality with a strong client service mindset
• Excellent organisational skills and the ability to juggle tasks and priorities
• Professional communication skills, both written and verbal
• Good working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
• A proactive, can-do attitude with a keen eye for detail
• Discretion and professionalism when handling confidential information
• A team-oriented approach, while being able to work independently when needed
  
  

Terms / Benefits

• 36.25 hours per week (Hybrid and Flexible working may be available).
• 20 days annual leave plus bank holidays increasing to 25 days annual leave after three years’ service.
• Annual salary review.
• Death in service 3 x annual salary.
• Access to Westfield Rewards and Health scheme.
• 24-hour external Employee Assistance Programme helpline.
• Flexible benefits including Buy and Sell holiday, Cycle to Work, Payroll Charity Giving and Private Medical Insurance.
• Introducing clients and team member commission schemes.
• Pension 3% rising to 4% (but matched up to 6% after 4 years’ service).
• Enhanced Maternity and Paternity after one year’s service.
  
  

How To Apply

To apply for this position, please upload your CV along with a covering letter providing information on why you feel you would be suitable for the role in particular in regards to the desired attributes, skills, experience and qualifications. Please also state your current salary (if applicable), salary expectations and available start date.

Apply Here