Receptionist & Administration Assistant

Lake Farm Park Academy; London Borough of Hillingdon; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Extensive CPD

Work with MAT colleagues

Employee assistance programme (EAP)

Job summary

Lake Farm Park Academy, part of The Park Federation Academy Trust, is recruiting a permanent receptionist and administration assistant to be the first point of contact at the school front desk. The role also provides administrative support to staff, handling calls and queries from parents and pupils with sensitivity. Term-time only over 38 weeks for 35 hours, experience in a school office is preferred.

Enhanced DBS check required. Nice to have: SIMS.net experience.

Qualifications

• Excellent telephone manner and IT skills are essential.
• Strong interpersonal skills and ability to maintain confidentiality.
• Ability to work efficiently on own initiative and under pressure.

Responsibilities

• Act as first point of contact for visitors entering the school.
• Provide administration support to staff, pupils and parents.
• Handle telephone enquiries sensitively, meeting a range of parent and pupil needs.
• Provide administrative support across the school.

Skills

Telephone manner

IT skills

Interpersonal skills

Confidentiality

Work under pressure

Tools

SIMS.net

Job description

Lake Farm Park Academy, part of The Park Federation Academy Trust, is recruiting a permanent receptionist and administration assistant to be the first point of contact at the school front desk. The post also gives administrative support to staff across the academy, handling calls and queries from parents and pupils with sensitivity. Term-time only over 38 weeks for 35 hours, it favours candidates with school office experience, though SIMS.net knowledge is not essential. An enhanced DBS check including the barred list is required.

What the job involves

• Act as first point of contact for visitors entering the school
• Provide administration support to staff, pupils and parents
• Handle telephone enquiries sensitively, meeting a range of parent and pupil needs
• Provide administrative support across the school

Skills & knowledge

• Excellent telephone manner
• Excellent IT skills
• Excellent interpersonal skills
• Maintaining confidentiality
• Working efficiently, on own initiative and under pressure

Checks & eligibility

• Enhanced DBS check with barred list check

Nice to have

• Previous school office experience
• Experience using SIMS.net

What’s offered

• Extensive support and CPD
• Opportunity to work with professional colleagues across the Multi-Academy Trust
• Employee assistance programme (EAP)