Receptionist/Administration

FRS Limited; Northampton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading firm of chartered accountants in Northampton is seeking an Office Administrator to manage reception duties and support office functions. The ideal candidate will be responsible for client interaction, document preparation, and general administrative support within a dynamic work environment.

Qualifications

• Experience in office administration or related field is preferred.
• Proficiency in using a range of office equipment and software.
• Strong communication and organizational skills.

Responsibilities

• Man reception desk and greet clients/visitors.
• Handle telephone and email enquiries.
• Maintain spreadsheets and databases.

Skills

Client Interaction

Document Management

Communication

Tools

Office Software

Job description

This vacancy is within the accounting and office function of a firm of chartered accountants based in Northampton.

The role is a full time position of 37.5 hours per week, with the working hours being Monday to Friday and with flexibility on the start and finish times.

• Man reception desk, greet clients/visitors
• Redirect phones daily for remote workers
• Answer telephone, direct calls appropriately and take messages when required
• Deal with telephone and email/website enquiries
• Monitoring incoming emails, storing on network and distributing to staff
• Copy typing of correspondence and documents, presentations, reports
• Generating letters from client database
• Generating out-going emails
• Logging and distributing/scanning incoming post
• Preparing and franking outgoing post, and drop off at post box
• Operate a variety of standard office machines, including a personal computer (plus a variety of computer software), phone, shredder, scanner/copier and franking machine
• Photocopying, printing and binding documents and accounts
• Maintain spreadsheets and databases
• Booking meeting rooms
• Keeping diaries and making appointments
• Arranging meetings, occasionally taking minutes and keeping notes when required
• Occasional arrangement of travel, accommodation and staff entertainment
• Logging (and maintaining log) of books and records received/returned to/from client
• Chasing clients to collect records in
• Sorting filing into client and file order and then filing it
• Scanning of paper files to digital files
• Monitoring of stationery items required
• Any other duties which may be reasonably required