Receptionist & Admin AssistantEDV/2025/OHA/18111

Ormiston Academies Trust; Stoke-on-Trent; On-site; GBP 15,000 - 23,000; Full time

Job summary

Ormiston Horizon Academy is seeking a dedicated Receptionist to provide a welcoming experience for the community. This role involves managing communications, supporting administrative tasks, and ensuring a professional reception service. Join a committed team focused on improving the lives of children and young people.

Benefits

Professional development opportunities

Flexible working arrangements

Generous benefits package

Qualifications

• Experience in a reception or administrative role preferred.
• Strong communication skills required.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Operate a reception service promoting a positive image of the school.
• Ensure exceptional communication with parents and stakeholders.
• Support the smooth running of academy operations through administrative tasks.

Skills

Exceptional customer service skills

IT and keyboard skills

Ability to learn and operate computer systems

Education

NVQ L3 or equivalent qualifications or experience

Job description

About This Role

Work where it matters most, achieve what matters more

Be part of a team where passion meets purpose, as we work together where the challenge is greatest to change the lives and build the futures of children and young people.

Ormiston Horizon Academy is seeking a positive, professional, and enthusiastic Receptionist to join our team. Working alongside our existing Receptionist, you'll be responsible for providing a warm and welcoming experience to the OHA community in person, over the phone and via email. A summary of the role is provided below. However, all applicants should refer to the full job description (attached) before applying.

The role is available for a full time or part time candidate working either 25 or 37 hours per week. It is a term time plus role, working 42 weeks per year. Actual starting salary dependent on working hours is £15,038.25 per annum (for 25 hours) to £22,256.61 per annum (for 37 hours)

Key Accountabilities

• To operate a reception service which promotes a professional and positive image of the school.
• To ensure exceptional communication with parents, carers, and other key stake holders.
• To support the smooth running of the academy's operations via a variety of administrative and support tasks.
• To undertake other tasks that would reasonably be expected to be undertaken by a School Receptionist / Administrator.
  
  

Tasks Include

• Welcoming and signing in visitors.
• Signing students in and out of the academy.
• Responding to telephone calls and emails from parents, carers, staff, and other community members.
• Assisting in the preparation and distribution of key communications (letters, newsletters etc.)
• Managing the academy's general enquiries email address.
• Note taking for whole-staff briefings.
• Sorting, distributing, and sending mail.
• Producing, printing and photocopying documents.
• Making outgoing calls on behalf of the Principal, Principals PA, or Senior Staff.
• Undertaking a variety of ad-hoc duties commensurate with the grade that may be reasonable expected to be undertaken in a post of this nature.
  
  

Skills And Knowledge Requirements

• Exceptional customer service skills.
• IT and keyboard skills.
• The ability to learn and operate a variety of computer-based systems.
• The aptitude to implement a range of administration procedures.
• NVQ L3 or equivalent qualifications or experience.
  
  

Ormiston Horizon Academy is an ambitious school at the heart of our community.

At OHA, our students, staff, families, and governors work together to ensure we provide a first-class education for all our learners. Our vision is simple, and all of our stakeholders work tirelessly to achieve it: At OHA, we provide an inspirational and ambitious learning journey to enable all our students to achieve beyond their Horizons…

Working at Ormiston Horizon Academy provides you with opportunities to shape the lives of really amazing young people, all the while progressing your own career and gaining job satisfaction.

Why work for Ormiston Academies Trust?

Our vision is to create a school system where every child thrives, regardless of background. Our people are at the heart of our approach – they are our greatest asset.

We exist to provide the best learning opportunities every day, in every school for every child. It is the people and teams in our Trust who make this a reality and ensure we have the greatest impact. If you join us at Ormiston, whatever your role, you can be sure of a role with purpose and meaning.

Ormiston, where every member of staff enjoys…

• The opportunity to build on the legacy of those who came before – being part of one of the longest standing Trusts, created with the sole purpose of enabling children and young people to thrive
• Working for a Trust nationally recognised for its impact on disadvantaged children – a rewarding, stimulating career where staff are challenged to be the best they can be, for the pupils we are proud to serve
• Being part of a team and community where you belong – receiving bespoke and holistic support from a well-resourced and ambitious network of experts and professionals that work at the heart of communities
• A supportive environment to grow your career – an extensive professional development programme, alongside flexible working arrangements and generous benefits
  
  

To apply for the role please submit an application form via the link above. Please note that CVs will not be accepted.

Ormiston Horizon Academy is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. Ormiston Academies Trust embraces diversity and promotes equality of opportunity. Flexible working opportunities will be considered.

All successful appointments will be subject to suitability checks in accordance with KCSIE, including identity, Right to Work, qualifications, online searches, prohibition check, two references and enhanced DBS check including Children’s Barred List.

The post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. Guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, which provides information about which convictions must be declared during job applications and related exceptions, can be found here: https://www.gov.uk/government/publications/new-guidance-on-the-rehabilitation-of-offenders-act-1974