Receptionist/Admin Assistant- Catshill Middle School

We Manage Jobs(WMJobs); West Midlands Combined Authority; On-site; GBP 24,000 - 25,000; Part time

Job summary

A local educational institution is seeking a dedicated Receptionist to manage the front desk, ensuring excellent customer service and support for administrative functions. The ideal candidate will demonstrate strong communication skills, attention to detail, and the ability to handle a dynamic workload. This role is term-time only, working 30 hours per week, with competitive salary and professional development opportunities.

Benefits

Professional development opportunities

Supportive working environment

Qualifications

• Must be enthusiastic, reliable, and dedicated.
• Ability to manage a frequently changing workload.
• Willingness to comply with safeguarding and health policies.

Responsibilities

• Manage the front desk and ensure a welcoming environment.
• Support staff development and training.
• Adhere to policies relating to safeguarding and confidentiality.

Skills

Strong communication skills

Excellent team player

Attention to detail

Organisational abilities

Customer service skills

Ability to multitask

Proficiency with technology

Job description

Overview

Catshill Middle School is welcoming, positive and inclusive. The core purpose of the federation is to provide a nurturing community that challenges all to succeed. You will join a positive and extremely caring staff with a ‘can do’ attitude to change and development.

Role

We are seeking to appoint an enthusiastic, reliable and dedicated Receptionist to join our school. The successful candidate will require the ability to prioritise and manage a frequently changing workload, possess good organisational skills, develop good working relationships with the Administration team and will be a responsible and reliable individual.

Key Qualities and Accountabilities

• strong communication skills and excellent team player
• meticulous attention to detail
• effective organisational, problem solving and multitasking abilities
• proficiency with technology
• excellent customer service skills, professionalism, adaptability, and the ability to remain calm and friendly, even in stressful situations, to ensure a welcoming and efficient front desk experience
• work closely with other staff members to ensure a positive school environment
• maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and support staff in their development and training
• undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job
• be aware of and comply with policies and procedures relating to safeguarding, health, safety and security, confidentiality and data protection and reporting all concerns to an appropriate person

Both Catshill Middle School and Catshill First School have recently joined the Spire Church of England Learning Trust. This is an exciting time for both schools and all staff. The Spire Trust currently has 6 schools with the joint aim of raising standards and benefiting the children and families the schools serve. The Trust team provides excellent support, enables extensive networking and offers continued career development opportunities and training.

We are also fortunate to be federated with Catshill First School which provides us with excellent opportunities for effective transition with our main feeder school and opportunities for staff collaboration.

We can offer you a welcoming team committed to improving outcomes for all children and as part of The Spire Church of England Learning Trust, the successful candidates will have access to excellent professional development opportunities as the Trust values and promotes continued CPD and can offer great support and progression to all staff.

The Trust is committed to safeguarding the well-being of children and young people and the promotion of fundamental British values and expects all staff to share this commitment. This post is subject to a DBS Enhanced Disclosure, satisfactory references and pre-employment checks. An online search will be undertaken on all shortlisted candidates. This search does not form part of the shortlisting process and you will have the chance to discuss any issues of concern that come up during the search at interview. Shortlisted applicants will also be asked to provide a self-declaration form.

For further information, we would love to hear from you. Please contact Mrs Fiona Dunbavin, Business Manager for the Catshill Federation by telephone [phone] or email [e-mail].

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent and spoken English is an essential requirement for this role.

If you have provided an email address, correspondence will be sent via e-mail.

If you are successful in being short-listed for interview, you will be contacted via email within 28 working days of the closing date. Please ensure you check your junk/spamboxes as well as your inbox in case any correspondence has been delivered there.

Online Search

An online search will be undertaken on all shortlisted candidates. This search does not form part of the shortlisting process and you will have the opportunity to discuss any issues of concern that may arise from this search at the interview.

Visits to the school are warmly welcomed and encouraged.

Hours: 30 hours per week, Term Time only

Grade: Scale 2 (3-4) - £24,027 - £24,404 p.a. pro rata

Closing date: Friday 26th September 2025 @ 12 noon

Interviews: TBC