Receptionist/Admin Assistant

Bupa; Haywards Heath; On-site; GBP 40,000 - 60,000; Full time

Job description

Receptionist

The Goldbridge Bupa Care Home - 3 Kleinwort Cl, Haywards Heath RH16 4XH

CQC rating: Good

Carehome.co.uk rating: 9.7/10

Salary: £12.60 - £13.60 per hour depending on experience

Contract: Permanent 32 hour contract

Shifts: 4 days per week - shifts are on a rota basis

We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

You’ll Help Us Make Health Happen By

1. Acting as the first point of contact for all visitors to the home
2. Taking responsibility for managing new enquiries
3. Providing advice and support both face to face and over the phone
4. Conducting show-arounds within the care home
5. Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
6. Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed

Key Skills / Qualifications Needed For This Role

You’ve worked as a Receptionist before with experience in providing excellent customer service, you'll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people’s lives.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

1. My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
2. Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
3. Wagestream - Have early access to up to 40% of your earned wages within minutes
4. 28 days holiday
5. Sick pay scheme to our frontline teams, as an addition to statutory sick pay
6. Long service rewards including ecards, extra holidays and money for every milestone at Bupa
7. Free meal on every shift
8. Interest-free annual travel loan for public transport season tickets
9. Range of Bupa pension plans
10. Parental leave schemes for adoption, birth parents and co-parents
11. Menopause Plan designed to empower women to seek advice and take control of their health
12. Access to discounts at a variety of gyms and fitness facilities across the UK

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Location Status: On site

Salary Amount: £12.60 - £13.60

Unposting Date: Ongoing

Care Home Postcode: RH16 4BQ

Job: Administration