Receptionist

Cygnet; Widnes; On-site; GBP 18,000 - 24,000; Full time

Job summary

Cygnet is seeking an experienced Receptionist to join their team at Cygnet Paddocks. In this full-time role, you will maintain a safe environment and be the welcoming face of the facility, ensuring smooth operational and communication processes. Ideal candidates will have relevant experience in a mental health or care setting and possess strong organisational and communication skills.

Benefits

Apprenticeship scheme

Free Health Cash plan

GP support line

Free life assurance cover

Discounted gym membership

Employee NHS discount savings

Qualifications

• Experienced receptionist/administrator in a mental health setting.
• Polite, friendly, and approachable with excellent communication skills.
• Computer literate with knowledge of telephone systems.

Responsibilities

• Provide a professional reception experience.
• Greet visitors and notify staff of their arrival.
• Manage incoming calls and messages.

Skills

Communication

Organisational skills

Multi-tasking

Education

GCSE Maths

GCSE English

Tools

Windows

Word

Excel

Outlook

Job description

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We are looking for an outstanding and experienced Receptionist with a passion for making a difference to others.

You’ll be working full time 40 hours a week at Cygnet Paddocks, helping maintain a safe and healthy environment for the people in our care.

Cygnet Paddocks will offers extensive Neuropsychiatric treatment, care and rehabilitation pathway which is unique in its ability to provide a dedicated pathway to meet the complex needs of service users within their care.

Supporting the level 1 Neuropsychiatric Rehabilitation Pathway for the North West, with a focus exclusively on Adult Males. Paddocks has individually designed wards to facilitate a clear and distinctive care and treatment pathway for those affected by an Acquired Brain Injury (ABI); where behaviours that challenge are the overarching impairment to recovery and rehabilitation.

Your day-to-day…

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls & take messages where appropriate
• Sort & distribute post
• Assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users & ensure all staff comply with security protocols
  
  

Why Cygnet? We’ll offer you…

• An opening to undertake further learning with our excellent apprenticeship scheme
• Expert supervision & support
• Free Health Cash plan
• 24 hours free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and Insurance cover
• Pension scheme
• Employee NHS – discount savings & “Cycle to Work” scheme
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
  
  

You are…

• An experienced receptionist/administrator used to working with customers/clients
• Experienced in mental health/care setting
• Organised, naturally helpful & a good multi-tasker
• Computer literate – including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths & English qualified, with a good level of numeracy & literacy
• Diligent & accurate, with an eye for detail & an understanding of confidentiality
  
  

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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