Receptionist

Sodexo Group; West Oxfordshire; On-site; GBP 25,000 - 35,000; Full time

Job summary

As a Receptionist at RAF Brize Norton, you will be the first impression for visitors, ensuring smooth communication and a welcoming environment. This role requires a customer-focused attitude and strong organizational skills, providing a chance to thrive and grow within a leading company that values its employees.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP & lifestyle rewards

Discounts for you & family

Financial tools & retirement plan

Cycle to Work & Paid volunteering day

Qualifications

• Previous receptionist or customer-facing experience is a plus.
• Proactive, customer-first attitude that truly matters.

Responsibilities

• Greet all visitors and customers with warmth and professionalism.
• Ensure guests are seamlessly connected to the right departments.
• Deliver outstanding service across all touchpoints.

Skills

Communication Skills

Customer Service

Organizational Skills

Job description

• 37.5 hours per week
• Monday - Friday 0800 - 1600
• £12.21per hour
• Car parking available on site

Check your local transport links here: Plan Your Journey | Traveline

Job Introduction:

Are you passionate about delivering exceptional customer service and being the friendly face that sets the tone for a positive experience? As a Receptionist at RAF Brize Norton, Carterton. you'll be at the heart of our operation-ensuring smooth communication, creating a welcoming environment, and always putting the safety and satisfaction of our customers first. Our admin team plays a crucial role in running a seamless, efficient service for all our clients and visitors.

What you'll do:

• Be the first impression: Greet all visitors and customers with warmth and professionalism, setting the tone for a 5-star experience.
• Direct and connect: Ensure guests are seamlessly connected to the right departments or team members while adhering to visitor management protocols.
• Elevate the experience: Deliver outstanding service across all touchpoints, from hospitality to workplace support and meeting room setup.
• Assist with inductions and onboarding processes, contributing to a smooth and professional welcome for new staff or contractors.
• Maintain a positive and approachable presence, ensuring every interaction is courteous, efficient, and memorable.

What You Bring:

• A collaborative mindset and strong communication skills-you're a team player who thrives in a dynamic environment.
• The ability to stay calm, focused, and organized-even when things get busy.
• Previous receptionist or customer-facing experience is a plus, but a proactive, customer-first attitude is what really matters.
• A genuine interest in health, safety, and maintaining a secure, professional environment for everyone.
• A desire to learn, grow, and take the next steps in your career-we'll support you every step of the way.

What we offer:

Working with Sodexo is more than a job; it's a chance to be part of something greater.You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!