Receptionist

Bravissimo; Warwick; On-site; GBP 10,000 - 20,000; Part time

Job summary

Bravissimo, un détaillant multi-canal primé, recherche un Réceptionniste à temps partiel pour son siège. Ce poste implique d'offrir un service professionnel aux clients et de soutenir diverses équipes internes. Vous serez le premier point de contact au siège, organisant des réunions et gérant posters et fournitures. Si vous êtes passionné par le service client et que vous aimez un environnement dynamique, nous aimerions vous entendre.

Benefits

Jusqu'à 25 jours de congé

50% de réduction sur les articles à prix plein

Plan de santé

Cotisations de retraite de l'employeur

Assurance vie

On-site parking

Accès à des produits nouveaux avec opportunité de retour

Accès à des réductions chez de nombreux détaillants

Qualifications

• Passion pour le service client.
• Excellentes compétences organisationnelles.
• Capacité à prioriser les tâches.
• Maitrise de la suite Microsoft Office.
• Confident en communication verbale et écrite.

Responsibilities

• Accueillir les visiteurs au siège.
• Gérer les appels entrants et les demandes par courriel.
• S'assurer que l'environnement de travail est sûr et propre.
• Coordonner les Inductions HQ pour les nouveaux arrivants.
• Gérer la sécurité et les fobs d'accès.

Skills

Customer service

Organization

Verbal communication

Written communication

Microsoft Office

Reliability

Job description

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Thursday 8:30am - 5:00pm & Friday 8:30am - 5:00pm

Permanent contract

Salary £10k

About Bravissimo

Owned by Wacoal, Bravissimo is an award-winning multi-channel retailer who provide lingerie, swimwear and nightwear for women who wear a D to L cup. We have 25 shops in the UK, along with a well-established ecommerce operation. Since being founded in 1995 our purpose has remained the same; to inspire our customers to feel confident and uplifted, offering an amazing choice of beautiful styles and colours. We want our customers to feel celebrated, to feel like they belong and that Bravissimo is their place that they want to shout about!

• Up to 25 days holiday – full time equivalent
• The opportunity to buy up to 5 additional days holiday each year
• Access to free and confidential 24/7 employee support from Retail Trust
• 50% discount on full priced items for you, your family & friends, up to a limit
• Healthcare Cash Plan for you and up to 4 children through Medicash
• Employer pension contributions up to 6%
• Life Assurance
• Great training and learning resources
• Long service awards after 5 years’ service
• Access to new and upcoming products, with the opportunity to provide feedback
• Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
• Free on-site parking at Bra HQ

About the role

The purpose of this role is to provide a friendly and professional experience to our external customers and internal teams at Bra HQ, whether that be by telephone, email or in person. You will play a key role for our HQ by being the first point of contact for all facility related queries and provide support to the other functions within the People & Culture team. This is a varied role where no two days are the same, so we are looking for someone who is keen to roll up their sleeves and get stuck in!

Here’s an example of what you would be involved in:

• Welcoming visitors to our Bra HQ and being the first point of contact for phone enquiries.
• Helping set up our meetings rooms for various activities and set up for HQ events.
• Handling all our facilities contracts to ensure we provide a safe and clean environment for our teams.
• Managing all incoming and outgoing post and deliveries.
• Keeping on top of our HQ stationery, supplies and sundries.
• Carrying out HQ induction sessions with any new starters at Bra HQ.
• Maintain our security system through allocating fobs to all new staff and visitors.
• Assisting our Property & Maintenance manager with Health & Safety requirements at HQ and the co-ordination of all first aid requirements.
• Liaising with our shop teams to support with gift voucher and name badge requests.

About You

• You will have a passion for customer service and delivering the best service to both internal teams and external customers.
• You will be highly organised and able to prioritise your work.
• You will have excellent verbal and written communication skills.
• You are confident using Microsoft Office suite.
• You have an excellent telephone manner.
• You are reliable and committed.
• You are able to respond well to a variety of tasks with a positive attitude.

Our customers are at the heart of everything we do, so we all spend regular time with our customer facing areas (in Retail, Customer Services and Warehouse) to understand what is important. Should you be successful in reaching the final interview stage we will discuss this in more detail. We are all in it together - We are Bravissimo!

Interested?

If you feel that you’re the person that we’re looking for then please provide us with your current CV, notice period details and a covering letter, letting us know why you’d love to work for Bravissimo, and what it is about you and your skills that make you perfect for this position.

Please note - should we receive enough applications for this position, we may close the advert earlier than the date shown. Therefore, should you be interested, please submit your application as soon as possible.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative and Customer Service

• Industries

  Retail and Retail Apparel and Fashion

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