Receptionist

Village Hotels; Walsall; On-site; GBP 20,000 - 24,000; Full time

Job summary

A vibrant hospitality brand is seeking a Receptionist to provide a warm welcome and exceptional service to guests. Your role is essential for ensuring enjoyable stays and creating memorable experiences. Join a lively, modern work environment offering extensive development opportunities and fantastic benefits.

Benefits

Complimentary leisure club membership

Employee discount on overnight stays

50% discount on food and drink

Exciting training platform

Well-being and healthcare benefits

Financial wellbeing support

Regular team events

Birthday day off

Qualifications

• Great memory for personalizing guest experiences.
• Passion for delivering the best guest experience.

Responsibilities

• Ensure every guest receives a warm welcome.
• Provide knowledge about the hotel and local area.
• Solve problems proactively.

Skills

Strong communication

Proactive problem solver

Personality

Team player

Job description

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Receptionist

First impressions are the most important right? The reception team at Village Hotel Club are the first friendly face our guests see. From reception, you will ensure that every guest gets a warm, vibrant Village Hotel Club welcome. A font of knowledge, you will know every detail about the hotel and local area, making recommendations and solving problems before they are even problems. Nothing is too much trouble.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits* such as…

Complimentary full leisure club membership for you and a family member or friend worth £1500 annually.

Employee Discount on overnight stays at Village Hotels starting from £35 based on 2 sharing

50% discount on Food and Drink purchased on or off shift at any Village Hotel

Exciting training platform with gamified learning

Discounts and cashback offers on many High Street Brands

A range of Well-being and Healthcare benefits

Financial wellbeing support via Salary Finance

Employee Assistance Programme

A fun, supportive and inclusive work environment with loads of Development opportunities

Regular team events with our BIG People days monthly

Excellent Reward and Recognition Incentive schemes

Monthly well-being programme for all employees to support your mental health

Anniversary rewards for key milestones of service

Birthday day off

Electric car salary sacrifice scheme

*T&C’s apply based on your contract

But what we need from you…

-Personality, and bags of it
-A great memory, to add that personal touch for returning guests
-Proactive problem solver
-A passion for delivering the best guest experience
-Strong communication
-Team player and ability to partner with other departments

Come and be part of something new & something special - Work, Grow & Play the Village Way!