Receptionist

Eight Financial Advice; Totton; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Performance bonus

Company-wide bonus (when targets are 


28 days' holiday

Private medical insurance

Life assurance (4x salary)

Wellbeing support

Mortgage and pension advice

Volunteering time

Regular socials

Job summary

Eight Financial Advice in Totton is hiring a friendly Receptionist to join our Totton office from Monday to Friday, 9am-5pm. You will be the first point of contact for clients, advisers and visitors, ensuring a welcoming and professional experience while handling reception duties and supporting administrative tasks.

You will also assist with diary management, meeting coordination and provide support to the Group Marketing Partner, contributing to a smooth running of the office.

Qualifications

• Excellent organisational and communication skills.
• A friendly, professional and approachable manner.
• Strong attention to detail and the ability to manage competing priorities.
• Good working knowledge of Microsoft 365, particularly Outlook, Word, Teams and PowerPoint.
• A proactive approach, with the ability to take ownership and use initiative.
• Experience in reception, administration or office support is desirable.

Responsibilities

• Welcome clients and visitors, ensuring a professional first impression.
• Manage telephone calls, emails and general enquiries.
• Coordinate meeting rooms, refreshments, post and office supplies.
• Maintain a tidy, professional reception and meeting-room environment.
• Liaise with the Facilities Manager on day-to-day office requirements.
• Support the Adviser rota and contribute to a positive client experience.
• Manage diaries, arrange meetings and prepare documentation.
• Record meeting actions, follow up on tasks and provide general administrative support.
• Handle confidential information appropriately.

Skills

Organisational skills

Communication skills

Professional demeanor

Attention to detail

Time management

Tools

Microsoft 365

Outlook

Word

Teams

PowerPoint

Job description

Receptionist Totton - £28k Eight Financial Advice

We're looking for a friendly, organised and proactive Receptionist to join EIGHT at our Totton office. This is a Monday to Friday, 9am-5pm position. You'll be the first point of contact for clients, prospective clients, advisers and visitors, creating a welcoming and professional experience. Alongside managing reception and office coordination, you'll provide administrative and diary management support to our Group Marketing Partner.

Key Responsibilities

• Welcome clients and visitors, ensuring a professional first impression.
• Manage telephone calls, emails and general enquiries.
• Coordinate meeting rooms, refreshments, post and office supplies.
• Maintain a tidy, professional reception and meeting-room environment.
• Liaise with the Facilities Manager on day-to-day office requirements.
• Support the Adviser rota and contribute to a positive client experience.
• Manage diaries, arrange meetings and prepare documentation.
• Record meeting actions, follow up on tasks and provide general administrative support.
• Handle confidential information appropriately.

Qualifications & Requirements

• Excellent organisational and communication skills.
• A friendly, professional and approachable manner.
• Strong attention to detail and the ability to manage competing priorities.
• Good working knowledge of Microsoft 365, particularly Outlook, Word, Teams and PowerPoint.
• A proactive approach, with the ability to take ownership and use initiative.
• Experience in reception, administration or office support is desirable.

Benefits & Perks

• Performance bonus + Company-wide bonus (when Eight hits targets)
• 28 days' holiday + bank holidays + your birthday off
• Private medical insurance & life assurance (4x salary)
• Wellbeing support : EAP, mental health helpline, cycle-to-work scheme
• Free mortgage and pension advice from our in-house experts
• Volunteering time : 8 paid hours annually via The Eight Foundation
• Regular socials & epic events