Receptionist

Bupa; Tickton; On-site; GBP 10,000 - 40,000; Part time

Job summary

Bupa is seeking a Weekend Receptionist at Berkeley House in Hull. This part-time role focuses on welcoming visitors, managing inquiries, and providing clerical support. Candidates should have previous receptionist experience, excellent customer service skills, and a caring attitude to contribute positively to resident interactions.

Benefits

Free access to 24/7 health support

Annual healthcare allowance

Access to earned wages within minutes

28 days holiday

Sick pay scheme

Free meal on every shift

Interest-free travel loan

Diversity and inclusion initiatives

Qualifications

• Experience as a Receptionist with excellent customer service skills.
• Friendly and approachable demeanor for face-to-face and phone interactions.
• Ability to build strong relationships with residents and their families.

Responsibilities

• Act as the first point of contact for visitors to the home.
• Manage new enquiries and conduct show-arounds.
• Support the Home Manager with clerical duties.

Skills

Customer Service

Communication

Organizational Skills

Caring Attitude

Job description

Weekend Receptionist

Berkeley House - 2 Berkeley Court, Greenwich Avenue, Bilton Grange, Hull HU9 4UW

CQC rating: Good

Carehome.co.uk rating: 9.9

Salary £12.40 - £14.01 per hour depending on experience

Permanent part time contract - Saturdays & Sundays

We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

Berkeley House has been purpose-built to suit the practice of professional care at the same time as allowing its residents to live a satisfying day-to-day lifestyle. All care delivery is person-centred, with a focus on independent living.

Berkeley House offers long and short-term residential care, including dementia, palliative and convalescence.

Situated in Bilton Grange, Berkeley House offers a safe and friendly environment with first class accommodation and a range of facilities. The home features large landscaped gardens, a recently refurbished salon (2021) a shop, a library, a sensory room and music and activity rooms. All bedrooms are tastefully furnished and come with ensuite facilities, while premier rooms offer a larger living space complete with their own front door and garden.

You’ll Help Us Make Health Happen By

• Acting as the first point of contact for all visitors to the home
• Taking responsibility for managing new enquiries
• Providing advice and support both face to face and over the phone
• Conducting show-arounds within the care home
• Supporting the Home Manager and Administrator with clerical duties such as maintaining paper work and filing
• Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
  
  

Key Skills / Qualifications Needed For This Role

You’ve worked as a Receptionist before with experience in providing excellent customer service, you'll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people’s lives.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• 28 days holiday
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Free meal on every shift
• Interest-free annual travel loan to enable the purchase of public transport annual season tickets
• We offer a range of Bupa pension plans – find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK
  
  

Why Bupa?

We ’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa ” , we champion diversity, and we understand the importance of our people representing the communities and customers we serve . That’s why w e especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer a n interview /assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

• Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.
  
  

Berkeley House

Location Status

On site

Salary Amount

£12.40 - £14.01

Unposting Date

Ongoing

Care Home Postcode

HU9 4UW

Job

Administration

Disqualification questions

Home_Support, 2022_ADJUSTMENTS