Receptionist

Barking & Dagenham College; Tendring; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

London Weighting included

Pension scheme

CPD opportunities

Free parking

Travel assistance

Job summary

Barking & Dagenham College is seeking a friendly Receptionist to join our team on a full-time, 36 hours per week, term-time only basis at the TSA Barking Campus. You will provide a high quality, customer‑focused service to visitors and callers and manage entry and exit of students, staff and guests.

The ideal candidate will have GCSE C or equivalent, be proficient in MS Office, hold NVQ Level 2 in customer care or equivalent, and have reception or customer service experience.

Qualifications

• GCSE C or equivalent qualification.
• Excellent IT skills in MS Office or equivalent.
• NVQ customer care Level 2 or equivalent would be an advantage.
• Reception / customer service experience.

Responsibilities

• Provide high-quality customer-oriented service to visitors and callers.
• Manage entry and exit of students, staff and visitors.

Skills

Customer service

Communication

Telephone etiquette

Organisation

Education

GCSE C or equivalent

NVQ customer care Level 2 or equivalent

Tools

MS Office

Job description

Join a forward-thinking college where education changes lives!

We are seeking a Receptionist to join our team on a full-time, 36hours per week, term-time onlybasis, at our TSA Barking Campus.

Our Story

Barking & Dagenham College of Further & Higher Education is a dynamic, community-focused college with a strong reputation for technical and vocational excellence. Established in 1961 and operating across Barking and Rush Green campuses, we support thousands of learners and apprentices each year to develop the skills, confidence and qualifications they need to thrive.

With significant investment in our facilities - including our East London Institute of Technology -, we provide outstanding learning and working environments for both staff and students.

What You'll Be Doing

As a Receptionist, you will providea high quality customer orientated service to all visitors and callers, managingthe entry and exit of students, staff and visitors appropriately.

We're Looking For

We are seeking a passionate and customer-focused individual who takes pride in providing a welcoming, efficient and professional reception service.

You should have:

• A good general standard of education equivalent to GCSE C
• Excellent IT skills in MS Office or equivalent
• NVQ customer care level 2 or equivalent would be an advantage
• Reception / Customer service experience

In addition, you will demonstrate:

• Excellent customer care and communication skills
• Outstanding telephone manner
• The ability to communicate professionally with staff, students and visitors at all levels
• The ability to remain calm in pressurised situations, with a positive, proactive and problem solving approach to all duties and engagements
• Strong organisation skills

What's In It for You?

We offer a wide range of benefits, including:

• A competitive salary of £23,404 - £26,672 per annum, inclusive of London Weighting, dependent on qualifications and experience
• Generous holiday and pension packages
• Ongoing CPD and strong links with industry
• Free parking and access to travel-to-work and technology assistance schemes
• The opportunity to be part of a passionate, supportive team focused on learner success

Advert closing date: 18th September 2026

Barking & Dagenham College is committed to best practice relating to safer recruitment and safeguarding. Please note that all employment checks are made in-line with the Keeping Children Safe in Education guidelines and Barking & Dagenham College use AI automation as part of our candidate processing. Job offers will be subject to onboarding checks including social media checks.For further information relating to onboarding expectations/our safeguarding framework, please speak with the Talent team directly.

Barking & Dagenham College is proudly an inclusive employer, striving towards an open culturewhere everyone can bring their whole selves to work, safely and without fear of judgment or persecution. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexualorientationor age.Should yourequireany reasonable adjustments as part of the recruitment process, pleasedon'dthesitate to let us know. You will not be disadvantaged forstatingyour needsand we want to support you to do your best in this process.