Receptionist

Moor Hall Hotel & Spa; Sutton Coldfield; On-site; GBP 10,000 - 40,000; Full time

Job summary

A family-run hotel in Sutton Coldfield is looking for a Full-Time Receptionist to join their front desk team. The ideal candidate will have excellent communication skills and a friendly personality. This position offers a competitive pay rate of up to £12.21 per hour, generous discounts, and opportunities for career growth within a supportive atmosphere.

Benefits

Pay for all hours worked

Generous hotel and dining discounts

Employee Assistance Programme

Free onsite parking

Meals on duty

Qualifications

• Friendly and approachable personality.
• Ability to thrive in a fast-paced team environment.
• Desire to provide exceptional customer service.

Responsibilities

• Be the welcoming face of the front desk team.
• Assist guests with inquiries and check-ins.
• Collaborate with team members to ensure smooth operations.

Skills

Excellent communication

Organisational skills

Multi-tasking

Positive attitude

Job description

Overview

Join Our Team as a Full Time Receptionist at Moor Hall Hotel & Spa

Location: Moor Hall Hotel & Spa, Sutton Coldfield

Position: Receptionist (Full-Time)

Hours: 37.5 hours across 5 days, including weekends

Shift Patterns

• 7:00am – 3:30pm
• 10:00am – 6:30pm
• 2:30pm – 11:00pm

Are you passionate about providing exceptional customer service?

We are looking for a welcoming and enthusiastic Receptionist to become part of our fantastic front desk team. This is a brilliant opportunity for someone who thrives in a people-facing role and wants to grow their hospitality career in a supportive, family-run environment.

What We’re Looking For

• A friendly, approachable personality with a positive, can-do attitude
• Excellent communication and organisational skills
• Ability to multi-task and work collaboratively in a fast-paced team environment
• A strong desire to go the extra mile for our guests

What We Offer

• A permanent full-time contract
• Up to £12.21 per hour
• Pay for all hours worked
• Additional holiday entitlement for long service
• Enhanced pay for working on key bank holidays
• Access to our Company Reward Scheme
• Generous hotel and dining discounts
• Employee Assistance Programme
• Free onsite parking
• Uniform provided
• Meals on duty

This is your chance to join a well-established, family-run business. Apply now and bring your enthusiasm to our front desk team!