RECEPTIONIST

Leonardo Hotels UK & Ireland | Formerly Jurys Inn; Southampton; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a leading hotel group as a Receptionist, where you'll be the face of the hotel and provide guests with exceptional service. This role offers opportunities for personal growth and development in a vibrant team environment, along with various perks and recognition schemes.

Benefits

Special rates on hotel rooms

Recognition scheme with vouchers

Meals at work

Talent referral bonus

Access to Pension Scheme

Ongoing training and progression paths

Qualifications

• Passionate about making a difference and bringing new ideas.
• Dependable and courteous to guests and colleagues.

Responsibilities

• Organize check-in and check-out processes.
• Act as an ambassador for the hotel, providing a 5-star experience.

Skills

Organized

Courteous

Knowledgeable

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Receptionist, you’ll be the face of the hotel, bringing your warm and friendly personality to work every day. This busy role involves being part of a vibrant team and acting as an ambassador for the hotel, as the first point of contact for guests. You will organize check-in and check-out processes and provide guests with a 5-star experience.

Perks You Could Enjoy:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Recognition scheme with vouchers for high street shops
• Meals at work
• Talent referral bonus
• Regular celebrations like Thank You Week and Employee Awards
• Access to Pension Scheme, Life Assurance, and Wellbeing Support
• Ongoing training and clear progression paths

Ideal Receptionist Qualities:

• Be yourself!
• Passionate about making a difference and bringing new ideas
• Courteous to guests and colleagues
• Knowledgeable about local recommendations
• Organized and dependable

Why Join Us?

We value our colleagues as much as our guests. Being part of the Leonardo community means your development is a priority, supported by our "GROWonline" portal, coaching, training, and wellness webinars. We offer practical training and clear career progression for a bright future in hospitality.

Our Story

With decades of hotelier expertise, we operate over 270 hotels across the UK and Europe, including over 55 in the UK & Ireland. As a fast-growing hotel group, we have exciting expansion plans.

About Leonardo Royal Hotel Southampton Grand Harbour

This upscale hotel is 15 minutes from Southampton City Art Gallery, with stylish rooms, free Wi-Fi, and amenities including a gym, indoor pool, and spa. It offers a relaxed restaurant, a bistro/bar, and other services for cruise passengers.

About Leonardo Hotels

Our vision is to be the first choice for genuine hospitality. Part of Fattal Hotels Group, we operate over 230 hotels across Europe and Israel. Since 1993, we have grown significantly, emphasizing career development and valuing personality, friendliness, and positivity in our team members.

We foster a fun, friendly working environment with activities such as summer barbecues, Christmas parties, and celebrations. Employee benefits include hotel discounts and performance rewards through our Leo Points system.