Receptionist

TN United Kingdom; Southampton; On-site; GBP 20,000 - 28,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Hotel Receptionist to join their vibrant team. This role offers an exciting opportunity to work in a prestigious hotel environment, where you will be the first point of contact for guests, ensuring exceptional service and a welcoming atmosphere. With a commitment to employee development, the company offers unique training and progression pathways, making it a fantastic place to grow your career. If you have a passion for hospitality and a friendly demeanor, this position could be your next great adventure in the hotel industry.

Benefits

Excellent progression opportunities

Career and progression pathways

Competitive salary

On the job training

Hotel stay discounts

Food and Beverage discounts

Employee Assistance Program

Stylish uniform

Meals included while on duty

Qualifications

• Minimum of one year’s experience in hotel reception.
• Passion for service excellence and a friendly personality.

Responsibilities

• Provide excellent customer service at the hotel reception.
• Manage reservations and assist guests with inquiries.

Skills

Hotel Reception Experience

Customer Service Skills

Friendly Personality

Tools

OPERA

Reslynx

Job description

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Who we are…
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.

The role…
We have a superb opportunity for a Hotel Receptionist to join the team. You will need a minimum of one year’s Hotel Reception experience, have a friendly and outgoing personality and a passion for service excellence. Solid knowledge of hotel reservations system eg OPERA or Reslynx would be a distinct advantage, although not essential as full training will be given.

What’s in it for you…. At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:

1. Excellent progression opportunities within the Harbour Hotels Group
2. Individual and bespoke career and progression pathways
3. Competitive salary across all roles
4. Unique on the job training and development with an opportunity for internal promotions within any of our properties.
5. Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
6. Access to an exciting benefits and discount platform
7. Employee Assistance Program
8. Stylish boutique uniform specially designed for Harbour Hotels
9. Meals included whilst on duty

If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you!