Receptionist

Star Academies; Rochdale; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive salaries and pension

Generous holiday entitlement

Healthcare cash plans

Job summary

Oulder Hill Leadership Academy, part of Star Academies in Rochdale, seeks an organised admin/support member to deliver a high-quality business support service for pupils, teachers and stakeholders. You will ensure smooth reception, IT usage and data handling while maintaining a welcoming, efficient environment.

The successful candidate will bring NVQ Level 1/2 (or equivalent), strong literacy and numeracy, proven administrative experience and excellent communication skills to support colleagues

Qualifications

• NVQ Level 1/2 or equivalent qualification.
• Experience in an administrative/reception role.
• Proven ability to deal with people in person or over the telephone to high service standards.

Responsibilities

• Provide a high-quality business support service to pupils, teachers and stakeholders.
• Develop and maintain effective relationships across the school and Star community.
• Deliver excellent customer care and support day-to-day operations within the school environment.

Skills

Customer service

Organisational skills

IT literacy

Education

NVQ Level 1/2 or equivalent

Tools

MS Office

Database experience

Job description

Do you have the drive, passion and commitment to deliver outstanding support to help young people in a disadvantaged community? If so, joining the Star support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support staff who are committed to providing the best possible education for our pupils.

About Oulder Hill Leadership Academy

Oulder Hill Leadership Academy is a secondary school for 11 to 16 year olds in Rochdale, which joined Star Academies in March 2022. We are a rapidly improving school with high ambitions and expectations for all our pupils, as evidenced by our most recent Ofsted inspection in January 2025, when we were graded ‘Good’ in all four areas of the inspection framework.

Like all Star schools, we have a leadership specialism – providing a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• A NVQ Level 1/Level 2 or equivalent qualification. Good level of literacy and numeracy skills to GCSE standard or experience in relevant discipline.
• Experience in an administrative/reception role.
• Proven experience of dealing with people, either in person or over the telephone to the required standards of service.
• Experience of effective use of IT software packages e.g. MS Office and data bases and its application in schools.
• Understanding of relevant processes and systems in use within schools to deliver effective customer care.

About Star Academies

Star Academies is a high-performing multi-academy trust that runs more than 30 primary and secondary schools. We are a values-based organisation that works to improve the life chances of young people in areas of social and economic deprivation to help them succeed at the highest levels of education, employment and the professions. Every single day you’ll be rewarded with the opportunity to shape a young person’s future - our STAR values embody what we believe is needed to succeed.

Professional development is key to our ongoing success, so we continually invest in our employees through our professional development hub, Star Talent Academy. With a wealth of training, mentoring and progression opportunities across a large, growing group of academies, joining our team of leading education experts could propel your career to the next level.

We can also offer you a range of rewards and benefits, including competitive salaries and pension schemes, generous holiday entitlements and healthcare cash plans.

Key Dates

Closing Date: Sunday, 15 November 2026 at midnight.

Interview Date: To be confirmed.

Proposed Start Date: Friday, 01 January 2027.

Our Commitment

Star Academies is committed to safeguarding, safer recruitment and promoting the welfare of pupils. Our comprehensive recruitment and selection processes aim to discourage and screen out unsuitable applicants. Successful candidates are subject to rigorous pre-employment checks.

We are equally committed to eliminating discrimination and encouraging diversity. We aim for our workforce to be representative of society and that each employee feels respected and able to give their best. We are committed to providing equality and fairness in our recruitment and employment practices and not to discriminate on any grounds. We oppose all forms of unlawful and unfair discrimination.