Receptionist

Star Academies; Walthamstow; On-site; GBP 22,000 - 28,000; Full time

Job summary

Eden Girls' School, Waltham Forest, part of Star Academies, is seeking a capable administrator to join the school’s business support team. You will support pupils, teachers and stakeholders, delivering high-quality customer service and managing front-desk and administrative processes.

The role requires good literacy and numeracy, experience in administration, and proficiency with IT and school databases. You will contribute to an outstanding learning environment and Star community.

Qualifications

• NVQ Level 1/2 or equivalent qualification.
• Good literacy and numeracy to GCSE standard.
• Experience in administrative/reception role.
• Proven experience dealing with people, in person or on the phone.
• Experience of IT software packages (MS Office) and data bases in schools.

Responsibilities

• Provide an exceptional business support service to pupils, teachers and stakeholders.
• Deliver outstanding customer service and develop relationships across the school and Star community.
• Support administrative processes to ensure an efficient learning environment.

Skills

Customer service

Organisational skills

People skills

Communication

Education

NVQ Level 1/2 or equivalent

GCSE literacy and numeracy

Tools

MS Office

School databases

Job description

Do you have the drive, passion and commitment to deliver outstanding support to help young people in a disadvantaged community? If so, joining the Star support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support staff who are committed to providing the best possible education for our pupils.

About Eden Girls' School, Waltham Forest

Eden Girls’ School, Waltham Forest is a Muslim faith-based secondary school for girls, which welcomes pupils from all faiths and none. We opened in Walthamstow in 2014 and, like all Star schools, we have a leadership specialism. We are extremely proud to be one of the highest performing schools in the country, with a Progress 8 score of +1.2 for our 2023 GCSE results. We were graded as ‘Outstanding’ in all areas by Ofsted during our latest inspection in September 2022.

We have an exemplary reputation for excellence in every aspect of school life. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• A NVQ Level 1/Level 2 or equivalent qualification. Good level of literacy and numeracy skills to GCSE standard or experience in relevant discipline.
• Experience in an administrative/reception role.
• Proven experience of dealing with people, either in person or over the telephone to the required standards of service.
• Experience of effective use of IT software packages e.g. MS Office and data bases and its application in schools.
• Understanding of relevant processes and systems in use within schools to deliver effective customer care.

About Star Academies

Star Academies is a high-performing multi-academy trust that runs more than 30 primary and secondary schools. We are a values-based organisation that works to improve the life chances of young people in areas of social and economic deprivation to help them succeed at the highest levels of education, employment and the professions. Every single day you’ll be rewarded with the opportunity to shape a young person’s future - our STAR values embody what we believe is needed to succeed.

Professional development is key to our ongoing success, so we continually invest in our employees through our professional development hub, Star Talent Academy. With a wealth of training, mentoring and progression opportunities across a large, growing group of academies, joining our team of leading education experts could propel your career to the next level.

We can also offer you a range of rewards and benefits, including competitive salaries and pension schemes, generous holiday entitlements and healthcare cash plans.

Key Dates

Closing Date: Sunday, 8 November 2026 at midnight.

Interview Date: W/C Monday, 9 November 2026.

Proposed Start Date: Tuesday, 1 December 2026.

Our Commitment

Star Academies is committed to safeguarding, safer recruitment and promoting the welfare of pupils. Our comprehensive recruitment and selection processes aim to discourage and screen out unsuitable applicants. Successful candidates are subject to rigorous pre-employment checks.

We are equally committed to eliminating discrimination and encouraging diversity. We aim for our workforce to be representative of society and that each employee feels respected and able to give their best. We are committed to providing equality and fairness in our recruitment and employment practices and not to discriminate on any grounds. We oppose all forms of unlawful and unfair discrimination.