Receptionist

Portico; Reading; On-site; GBP 17,000; Part time

Job summary

A service management company is seeking a part-time Receptionist (Welcome Host) in Reading. The role involves providing friendly customer service, managing client needs, and ensuring a positive visitor experience. Strong attention to detail and customer service experience are required. This position offers a salary of £16,204 per annum for 25 hours per week with various employee benefits.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Strong attention to detail and natural initiative.
• Excellent customer service skills.
• Ability to manage differing client needs.

Responsibilities

• Provide a friendly welcome and customer-focused assistance onsite.
• Work closely with the client to innovate regularly.
• Build strong and lasting relationships with tenants.

Skills

Attention to detail

Customer service experience

Flexibility and adaptability

Multitasking

Job description

Overview

Company Description
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Portico is looking for a part time Receptionist (Welcome Host) for a multi-occupied building in Reading. The Welcome Host works alongside another team member and other service providers to create a positive visitor experience. They will provide a friendly welcome, customer-focused assistance onsite and a fond farewell to create lasting memories for visitors and occupiers. They will have a strong knowledge of the building’s operations and will work closely with the client to innovate regularly.

Hours: 25 hours per week, shifts from 10am-3pm, Mon-Fri.
Salary: £16,204 per annum.

Qualifications

The successful candidate will have strong attention to detail and the natural initiative to take tasks on automatically. They must be a people person with good levels of flexibility and adaptability to manage differing client needs. They should be passionate, an excellent multitasker, and the go-to person in the building, focusing on building strong and lasting relationships with tenants.
SIA License is highly desirable.
Customer Service Experience Is Required For The Role.

Additional Information

What’s in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme
• 24-hour personal helpline for employees, providing counselling & information services
• Access to Choices, our discounts and benefits platform which offers savings for thousands of high street retailers, hotels, cinemas and many more
• Our Training Academy provides excellent training and development opportunities