Receptionist

Portsdown Group Practice; Portsmouth; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare practice in Portsmouth is seeking an experienced receptionist to provide high-quality reception and administrative tasks. You will need excellent communication skills and the ability to work under pressure in a busy environment. The position offers 18 hours of work per week. Previous experience in a customer-focused environment is essential.

Qualifications

• Minimum of 6 months experience in a customer-focused role.
• Experience in a fast-paced working environment.
• Ability to resolve high conflict situations.

Responsibilities

• Provide high quality reception and general office tasks.
• Ensure patients are courteously greeted and navigated.
• Complete reception tasks in a timely manner according to Practice policies.

Skills

Excellent communication skills

Interpersonal skills

Ability to work under pressure

Autonomous work ability

Education

IT qualification or equivalent

Minimum GCSE in English and Maths (C / 4 Grade and above)

Job description

Do you have a keen interest in health care?

Do you get job satisfaction from helping people?

We are currently looking for an experienced receptionist to join our team. If you can work under pressure to high standards, have excellent interpersonal and communication skills, and can deliver a high quality of care in a busy professional environment, we would like to hear from you!

We have one position available for 18 hours per week. Please read the vacancy pack for details of the required shift pattern before applying, as well as the person specification.

Please note that we do not offer sponsorship.

Main duties of the job

To provide highquality reception and general office / administration tasks, relating to thePractices provision of excellent primary healthcare and the smooth, effectiverunning of the Practice.

About us

Portsdown Group Practice covers the whole of Portsmouth from postcodes PO1 to PO7. We operate from 6 surgeries: Cosham Park House (PO6 3BG), Crookhorn Lane (PO7 5XP, Heyward Road (PO4 0DY), Kingston Crescent (PO2 8AL), Paulsgrove (PO6 4HJ), and Somerstown (PO5 4EZ).

We are our own Primary Care Network (PCN). We have Clinical Partners, Salaried GPs and a comprehensive Nursing and extended clinical team overseen by our Clinical Team Manager. The team consists of Nurse / Paramedic Practitioners, Registered Nurses, HCAs, MSK Physiotherapists, Podiatrist, Dietitian, Social Prescribers and Care Co-ordinators. The Pharmacy team consists of Clinical Pharmacists and Pharmacy Technicians.

The Practice is well established, financially secure and successful.

Job responsibilities

Key member of the Practice reception team, working to ensure patients are greeted and navigated courteously and that all reception tasks and administration are completed within Practice policies in a timely manner.

Please see our comprehensive vacancy pack to the right, for the full job description and person specification, in order to complete your application.

Person Specification

Other

• Do you have the correct documentation to be able to work within the UK without sponsorship from Portsdown Group Practice?

Qualifications

• IT qualification or equivalent
• Minimum GCSE in English and Maths (C / 4 Grade and above)
• Administration

Skills

• Excellent communication skills and interpersonal skills.
• Commitment to follow Practice procedure.
• Ability to work under pressure whilst maintaining a positive outlook and appearance.
• Able to work autonomously without direct supervision and recognise when a team approach is needed.

Experience

• Previous experience of more than 6 months in a customer focused role
• Experience in a fast paced / busy working environment
• Primary Care Experience
• Experience of resolving high conflict situations