Receptionist

Wiltshire Council; Pewsey; Hybrid; GBP 26,000 - 27,000; Part time

Job summary

Wiltshire Council's leisure centre is seeking a receptionist who is friendly and well organized. You will be the first point of contact for visitors, greeting people and helping them with inquiries while promoting our services.

The role requires a positive attitude and a talent for keeping information and spaces orderly. The position is part-time, 19 hours per week, with a pro rata salary of £26,016 to £26,847.

Qualifications

• Friendly and organised individual with a welcoming approach.
• Ability to greet visitors and handle inquiries with a positive attitude.
• Good organisational skills and reliability in a front-line role.

Responsibilities

• Greet visitors and provide information about services and products.
• Assist with inquiries and promote centre services.
• Maintain a positive, efficient reception environment.

Skills

Customer service

Friendly demeanor

Organisation

Communication skills

Job description

Salary: £26,016 - £26,847 pro rata

Hours per week: 19 hours

Temporary/Fixed term: To 30th September 2027

Interview date: Week commencing 12th October 2026

Are you a friendly and organised individual? If you enjoy greeting people and ensuring they have a positive experience, consider becoming a part of our team as a receptionist.

Our receptionists are the first point of contact for our visitors. With their warm smiles they help create a welcoming atmosphere, ready to assist with any inquiries and promote our services and products.

Creating a positive and efficient environment is what truly matters to us. That’s why our receptionists need to have the enthusiasm to provide excellent customer service and a knack for staying organised.

Join our team and become the friendly face that represents our leisure centre, making a difference in the experiences of our visitors every day!

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefitshere.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

David Durston, Centre Manager, at [e-mail]

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read the role description and person specificationcarefully before you apply.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.