Receptionist

LGH Hotels Management Ltd; Paisley; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading hotel chain seeks a Hotel Receptionist to welcome guests, assist with queries, and manage phone communications. The ideal candidate should possess strong communication skills, multitask effectively, and have attention to detail. Join a dynamic team in a supportive environment offering competitive employee benefits and discounts.

Benefits

Employee discounts on bedroom rates

Access to IHG employee room benefit programme

Shopping discounts

Free meals on duty

Free parking

Team reward & recognition

Qualifications

• Strong written and verbal communication skills are essential.
• Ability to multitask effectively in a fast-paced environment.
• Comfortable with hotel reservation systems and computer usage.
• High attention to detail and a positive professional attitude.

Responsibilities

• Welcome guests and ensure a seamless check-in process.
• Assist guests throughout their stay with queries and requests.
• Manage incoming calls, make reservations, and provide information.

Skills

Excellent communication skills

Multitasking

Tech-savvy

Attention to detail

Job description

Holiday Inn Glasgow Airport

Check out the hotel on our virtual tour!

The Opportunity

Are you passionate about hospitality and providing exceptional guest experiences? We're looking for an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.

What You'll Do

• Welcome with Warmth: Be the first point of contact for guests, providing a warm and friendly welcome and ensuring a seamless check-in process.
• Assist with Care: Help guests throughout their stay with any queries or requests, making their experience memorable.
• Handle Communications: Manage incoming calls, make reservations, and provide guests with information about the hotel and local area.
  
  

Why Join Us

• Be the First Impression: Play a crucial role in creating lasting impressions and exceptional guest experiences.
• Dynamic Environment: Thrive in a supportive setting where your contributions are valued.
  
  

If you have a passion for hospitality and the desire to deliver exceptional guest experiences, we would love to hear from you! Apply now and be the welcoming face of our hotel.

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking
  
  

The Ideal Candidate

• Excellent Communicator: Possess strong written and verbal communication skills.
• Multitasker Extraordinaire: Able to multitask and prioritize effectively in a fast-paced environment.
• Tech-Savvy: Comfortable operating hotel reservation systems and computer literate.
• Detail-Oriented: Have a high level of attention to detail and a positive, professional attitude.
  
  

Hotel

The Holiday Inn Glasgow Airport is conveniently located within the Glasgow International Airport complex, providing easy access to the city centre with a 24-hour bus service just 10 minutes away. Situated right by the M8 motorway, our hotel features 300 modern and comfortable bedrooms, along with a Meetings & Events facility catering to our corporate clients.

The hotel offers a range of amenities to ensure a pleasant stay. Guests can enjoy free Wi-Fi throughout the hotel, on-site parking. Our stylish guest rooms are equipped with comfortable beds and pillow menus to ensure restful nights. In the hotel’s restaurant, you can enjoy a traditional full Scottish breakfast buffet, as well as a variety of dishes including steaks and burgers. After a long day, relax in the lounge bar and catch live sports on two widescreen TVs, or order from the 24-hour room service menu12.

For business travellers, the hotel offers 18 flexible meeting rooms that can host up to 250 delegates. The Scottish Exhibition and Conference Centre is just a 15-minute drive away, making it convenient for attending events. Additionally, the Intu Braehead shopping and leisure complex, which includes a cinema, nightclubs, and a bowling alley, is just a short drive away.

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.