Receptionist

LGH Hotel Management Ltd; Otley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent hotel management company in the UK is seeking a Hotel Receptionist to be the first point of contact for guests. This role involves providing a warm welcome, assisting guests with inquiries, and managing hotel communications. The ideal candidate is detail-oriented, tech-savvy, and possesses excellent communication skills. Enjoy employee discounts, free meals, and a supportive work environment.

Benefits

Employee discounts on bedroom rates

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Hospital & death benefit plans

Cycle to work scheme

Free meals on duty

Free parking

Qualifications

• Possess strong written and verbal communication skills.
• Able to multitask and prioritize effectively in a fast-paced environment.
• Comfortable operating hotel reservation systems and computer literate.
• Have a high level of attention to detail and a positive, professional attitude.

Responsibilities

• Be the first point of contact for guests, providing a warm and friendly welcome.
• Help guests throughout their stay with any queries or requests.
• Manage incoming calls, make reservations, and provide information about the hotel.

Skills

Excellent Communicator

Multitasker Extraordinaire

Tech-Savvy

Detail-Oriented

Job description

Receptionist

Cambridge Bar Hill Hotel, Signature Collection By Best Western

The Opportunity

Are you passionate about hospitality and providing exceptional guest experiences? We're looking for an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.

What You'll Do:

• Welcome with Warmth: Be the first point of contact for guests, providing a warm and friendly welcome and ensuring a seamless check-in process.
• Assist with Care: Help guests throughout their stay with any queries or requests, making their experience memorable.
• Handle Communications: Manage incoming calls, make reservations, and provide guests with information about the hotel and local area.

Why Join Us:

Be the First Impression: Play a crucial role in creating lasting impressions and exceptional guest experiences.
Dynamic Environment: Thrive in a supportive setting where your contributions are valued.

If you have a passion for hospitality and the desire to deliver exceptional guest experiences, we would love to hear from you! Apply now and be the welcoming face of our hotel.

Benefits

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

The Ideal Candidate

• Excellent Communicator: Possess strong written and verbal communication skills.
• Multitasker Extraordinaire: Able to multitask and prioritize effectively in a fast-paced environment.
• Tech-Savvy: Comfortable operating hotel reservation systems and computer literate.
• Detail-Oriented: Have a high level of attention to detail and a positive, professional attitude.

Hotel

Located right on the A14, just a mile from the M11 and 5 miles northeast from the heart of Cambridge, sits the Cambridge Bar Hill Hotel, part of the Signature Collection By Best Western. There’s a whole host of attractions nearby from Cambridge’s honey stoned museums and colleges to Newmarket racecourse and Duxford’s Imperial War Museum.

And, of course, there’s our gorgeous grounds including an 18-hole, par 72 golf course that has hosted professional tournaments including the PGA East Anglian Open.

The property boasts 136 bedrooms including family bedrooms for up to 5. Ideal wedding venue for up to 180 guests and 10 versatile meeting rooms for up to 200 delegates. An indoor swimming pool, fitness suite and treatment rooms - Sauna, steam-room, spa bath.

Our Grill, lounge and bar provides a wide selection of meals, from delicious burgers to steaks and salads

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.