Receptionist

GANYMEDE SOLUTIONS LIMITED; Norwich; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in civil engineering is seeking an experienced Receptionist for a major project. The ideal candidate will ensure smooth operations by managing site documentation and providing administrative support. This proactive role is crucial for maintaining site safety and organization, making it perfect for those with a solid administrative background in construction or manufacturing environments.

Qualifications

• Previous experience in an administrative or receptionist role, ideally within civil engineering, construction, or manufacturing.
• Good working knowledge of Microsoft Office (Word, Excel, Outlook).
• Comfortable working in a busy and changing site environment.

Responsibilities

• Act as the first point of contact for all visitors, ensuring professional and friendly service.
• Manage incoming calls and emails, directing enquiries to the appropriate team members.
• Ensure all visitors and new starters complete site inductions and are registered in compliance with HSE requirements.

Skills

Strong communication and interpersonal skills

Organised

Detail-oriented

Ability to prioritise tasks independently

Tools

Microsoft Office

Job description

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Hours - Due to the nature of the work, you will be required to be on site Monday and Wednesday at 7.30 am. Other days can be more flexible regarding start and finish times. This position is for 30 hours a week.

You will be required to be on site 5 days a week.

Ideally, you will have a UK Driving Licence to access the site location.

Overview:

We are seeking an experienced and proactive Receptionist to join our client on a major civil engineering project. This is a front-facing role, vital to the smooth running of a busy Tier 1 civil construction site. The ideal candidate will have previous experience working in a construction or manufacturing environment and will be confident managing site documentation, coordinating logistics, and supporting key health and safety processes.

Key Responsibilities:

Reception & General Administration

• Act as the first point of contact for all visitors, ensuring professional and friendly service.
• Manage incoming calls and emails, directing enquiries to the appropriate team members.
• Maintain the reception and office area, ensuring it is clean, organised, and welcoming.
• Order office supplies, PPE, and coordinate with suppliers for deliveries.

Health & Safety Support

• Ensure all visitors and new starters complete site inductions and are registered in compliance with HSE requirements.
• Maintain accurate records of induction attendance and safety briefings.

Logistics & Deliveries

• Monitor and log all deliveries to site; liaise with suppliers and site managers regarding delivery schedules.
• Check delivery notes against orders and report discrepancies.
• Maintain an up-to-date delivery and visitor log.

Meetings & Coordination

• Manage the booking and setup of meeting rooms, including refreshments and IT requirements.
• Prepare agendas, take meeting minutes when required, and distribute action points.
• Support the site management team with document control, photocopying, scanning, and filing.

Communications & Reporting

• Manage the site mailbox and distribute correspondence to relevant parties.
• Draft and send internal communications such as weekly site bulletins or notices.
• Maintain up-to-date staff contact lists and emergency information.

Required Skills & Experience:

• Previous experience in an administrative or receptionist role, ideally within civil engineering, construction, or manufacturing.
• Good working knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong communication and interpersonal skills; comfortable working in a busy and changing site environment.
• Organised, detail-oriented, and able to prioritise tasks independently.

If you’re interested in this position, press “APPLY” or send your CV to [email address] or call 07814890287.

Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.