Receptionist

Cornerstone Healthcare Group Ltd; Mytchett; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Subsidised lunch

Free uniform on site

Overtime pay bonuses

Pension scheme

DBS update service

Training (e-learning)

Refer a friend up to £1,000

Company events

Cycle to work

Healthcare plan

Blue Light card discounts

Job summary

Cornerstone Healthcare Group Ltd is seeking a Receptionist for Marula Lodge to provide a warm, professional front-of-house presence for residents and visitors in Surrey. The role supports a care-industry environment and requires strong communication and IT skills.

The position offers a 7 on/7 off style pattern with a total average of 35 hours per week, along with benefits and opportunities to contribute to resident care in a multi-award winning group.

Qualifications

• 1 year experience in receptionist/administrative role (desirable).
• Ability to multi-task, plan and prioritise work.
• Good communication skills, both verbal and written.
• IT literate to include the use of Microsoft Office.
• Full UK driving licence and access to own car (essential).

Responsibilities

• Answer all telephone calls that come through to Reception.
• Meet and greet all visitors maintaining a helpful and professional approach and maintaining a welcoming area.
• Handle deliveries and inform the relevant person.
• As requested, you may be required to create and amend staff rotas as well as booking and cancelling agency staff.
• Completing orders such as; uniform, stationary, amazon and anything else requested by the General Manager and other departments.
• Taking samples to the local surgery and pharmacy if and when required as well as collecting medication.
• Manage the signing in book daily, making sure this is in place for each day and all visitors sign in and out.
• Updating the internal HR/ clocking in system.
• Raising purchase orders and filing accordingly.
• Managing the staff lunch ordering book and spreadsheet.
• Communicating with the team via People Planner messages, email, letters and through memos when required.

Skills

Receptionist experience

Multitasking

Communication skills

IT literacy (Microsoft Office)

UK driving licence

Tools

Microsoft Office

Job description

About The Role

PLEASE NOTE - We are NOT offering sponsorship and are unable to take overseas applications at this time.

Are you a compassionate and dedicated individual looking to make a meaningful difference every day?

Cornerstone Healthcare is looking for a passionate Receptionist to join our award-winning team at Marula Lodge. We care to 42 residents across four units, supporting those with varying complex care. Our person-centred approach focuses on each individual’s unique challenges, not just their diagnosis. We're proud to be Rated GOOD by the CQC.

We welcome individuals who share our values of respect, openness, care, and kindness.

What You’ll Bring

• 1 year experience working in a receptionist / administrative role (desirable)
• Ability to multi-task, plan and prioritise work
• Good communication skills, both verbal and written
• IT literate to include the use of Microsoft Office
• Full UK drivers licence and access to own car (essential)

Your Working Pattern

Working for us gives you more time for you with a 7 out of 14 day working pattern

Week A – 3 days - Tuesday, Wednesday & Friday: 08.00 to 18.00

Week B – 4 days - Monday, Thursdays, Saturday & Sunday: 08.00 to 18.00

Total average of 35 hours worked per week

What You’ll Be Doing

• Answer all telephone calls that come through to Reception
• Meet and greet all visitors maintaining a helpful and professional approach and maintaining a welcoming area
• Handle deliveries and inform the relevant person
• As requested, you may be required to create and amend staff rotas as well as booking and cancelling agency staff
• Completing orders such as; uniform, stationary, amazon and anything else requested by the General Manager and other departments
• Taking samples to the local surgery and pharmacy if and when required as well as collecting medication
• Manage the signing in book daily, making sure this is in place for each day and all visitors sign in and out
• Updating the internal HR/ clocking in system
• Raising purchase orders and filing accordingly
• Managing the staff lunch ordering book and spreadsheet
• Communicating with the team via People Planner messages, email, letters and through memos when required

Benefits package worth up to £5,000 (T&C's apply)

• Subsidised lunch available daily
• Free uniform laundered for you on site ready for your next shift
• Monthly overtime raffle – receive a ticket for each overtime shift completed and the winner will receive an additional £200 in their pay packet
• Enhanced pay rates for overtime and bank holidays
• Pension scheme
• Enhanced DBS fully covered by us and automatically added to the update service
• Paid for e-learning training
• Reward and recognition through vouchers and cash incentives for Christmas and long service
• Refer a friend scheme – up to £1,000
• Paid for company events
• Cycle to work scheme
• Healthcare cash plan worth up to £700*including dentistry, optical plus access to a 24/7 employee assistance programme offering psychological support to staff to avoid stress and burn out, meaning everyone is able to focus on caring for our residents
• Access to Blue Light card - over 13,000 discounts

About Us

Cornerstone Healthcare Group are a multi award-winning, sector leader with an innovative approach to complex care

Cornerstone specialise in supporting adults of all ages with complex neurological, physical, and mental health needs.

Residents are typically living with neurological degenerative conditions, such as dementia with an underlying mental health condition, and as such are vulnerable and at times prone to challenging behaviours associated with complex conditions. Many have been unable to stay in other settings because their needs have been deemed too high or too challenging.

Operating well-established homes in Waterlooville and Curdridge in Hampshire and Mytchett in Surrey, as well as a new state-of-the-art ‘eco’ home in Bristol, the Group has built a reputation for delivering consistently high standards of care, focusing on the individual journey of each resident.

At Cornerstone, the expert clinical care skills and approach of the team mean that people with the most complex needs can find a place to call home.