Receptionist

Securitas UK; Melksham; On-site; GBP 20,000 - 23,000; Full time

Job summary

Dick Lovett Melksham is seeking a friendly Receptionist to provide an efficient service and greet customers both in person and over the phone. You will assist a variety of customers enquiring about Sales, Service and Parts across BMW, MINI and Land Rover dealerships, helping to maintain a welcoming, professional reception.

The role includes Saturdays on a rota basis and a group interview is planned; full-time with a friendly, professional hosting environment across multiple brands.

Qualifications

• Experience of working in a customer facing role for at least one year.
• Confident, professional, smart in appearance.
• Experience of operating a switchboard would be an advantage, but not essential.

Responsibilities

• Greet customers and notify Sales, Service or Parts of arrival.
• Maintain a high standard of professionalism at all times.
• Assist in administrative or stocking duties as required.
• Keep displays and refreshment areas clean, stocked and orderly.
• Provide support and cover to BMW, MINI and Land Rover dealerships.

Skills

Customer service

Professional

Switchboard experience

Tools

Telephone switchboard

Job description

Job Description

• To answer the telephone politely and efficiently.
• To deal with enquiries, taking messages or redirecting calls as appropriate.
• To provide a friendly and helpful reception experience at all times.
• Greet customers, notify the Sales, Service or Parts departments of their arrival, and maintain a high standard of professionalism at all times.
• To assist in any other administrative or stocking duties as required.
• To ensure displays and refreshment areas are kept clean, fully stocked and orderly.
• Provide support and cover to the BMW, MINI and Land Rover dealerships.

• Experience of working in a customer facing role for at least one year.
• Confident, professional, smart in appearance
• Experience of operating a switchboard would be an advantage, but not essential.

This is a fantastic opportunity to join our team and provide an exceptional experience to our customers both in person and over the phone.

Our Dick Lovett Melksham dealerships are looking to appoint a Receptionist to provide an efficient service and greet customers. You will assist a variety of customers who will be enquiring in reference to Sales, Service and Parts. This role will work across the BMW, MINI and Land Rover dealerships, so it is a great opportunity to develop your hosting skills with a range of brands.

We will be holding a group interview for this role on Tuesday 6th October 2026, 4pm - 5:30pm at our BMW Melksham dealership. Successful shortlisted candidates will receive an email invitation over the coming weeks.

Please note, this role is a full‑time position, including Saturdays on a rota basis.