Receptionist

Valor Hospitality Careers UK; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company seeks a friendly and energetic Receptionist for its Manchester hotel. This role involves welcoming guests, providing information, and setting a positive first impression. Full training will be provided, making it an excellent opportunity for anyone passionate about delivering great service.

Benefits

Exclusive discounts for team members, friends, and family

50% discount in restaurants and bars

Free meals while on duty

Healthcare Cash Plan options

Wellness activities and support

Qualifications

• Experience within a branded hotel environment preferred but not essential.
• Ability to work flexible shifts including evenings and weekends.

Responsibilities

• Greet and welcome guests with a warm and friendly demeanor.
• Provide information about hotel services and local area.
• Ensure a positive first impression for both guests and visitors.

Skills

Natural hospitality charm

Passion for service

Job description

£12.21 Per Hour, Occasional Worker

We are looking for a friendly, passionate, and energetic Receptionist to join our team.

First impressions are everything, and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and be able to offer information about hotel services, facilities, and the local area. Anything to help make the guest's visit more special.

You will be the face of our hotel, not just to guests staying on property but also to visitors using our restaurants, bars, and meeting rooms.

You must have a natural hospitality charm and a passion for service.

Experience within a branded hotel environment is preferred but not essential; full training will be provided.

Our hotel is open 7 days a week, 365 days a year. We require staff to work various shifts, with flexibility during evenings and weekends. Shift patterns and hours can be discussed at interview.

We offer career training through nationally recognized apprenticeships alongside detailed brand training. Details of popular courses are available on our careers pages.

In addition to competitive pay, we offer:

• Exclusive discounts for you, friends, and family
• Valor team member rates at UK hotels from £30 Bed and Breakfast
• Discounted stays for friends and family
• 50% discount in our restaurants and bars
• Free meals while on duty
• Access to high-street discounts
• Up to 40% savings on bikes via the Cycle To Work Scheme
• Refer-a-friend bonuses starting at £250

We care about your health and wellbeing, both in and outside work, offering:

• Wellness activities, healthy lunches, wellbeing walks, and #HealthyHabits campaigns
• Access to our Employee Assistance Programme, providing free, confidential advice 24/7
• Healthcare Cash Plan options from £5/month

We support your career growth through:

• Fully funded apprenticeship programs
• Internal development programs
• Recognition through monthly and annual service awards

Interested in joining us? We are an equal opportunities employer and welcome applications from all qualified persons regardless of race, sex, disability, religion, sexual orientation, or age.

We operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott, and Courtyard by Marriott. We have ambitious growth plans for 2025 and beyond.