Receptionist

JIM - Jobs In Manchester; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A rapidly expanding hotel group seeks a Receptionist to serve as the first point of contact for guests in Manchester. The role involves managing check-in and check-out, providing exceptional guest service, and being part of a vibrant team dedicated to delivering a 5-star experience. Join us for exciting opportunities and professional growth in hospitality.

Benefits

Special rates on hotel rooms across the UK & Europe

Recognition scheme with vouchers for high street shops

Meals at work

Referral bonus for recommending friends

Regular celebrations like Thank You Week and Employee Awards

Access to Pension Scheme, Life Assurance, and Wellbeing Support

Ongoing training and clear progression paths

Qualifications

• Bring your personality to work.
• Courteous to guests and colleagues.
• Organized and dependable.

Responsibilities

• Manage check-in and check-out processes.
• Provide guests with a 5-star experience.
• Act as an ambassador for the hotel.

Skills

Organized

Courteous

Dependable

Knowledgeable about local recommendations

Passionate about making a difference

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Receptionist, you’ll be the face of the hotel, bringing your warm and friendly personality to work every day. You’ll play a busy role, working as part of a vibrant team, and acting as an ambassador for the hotel as the first point of contact for guests. Your responsibilities include managing check-in and check-out processes and providing guests with a 5-star experience.

Perks of the Role Include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Recognition scheme with vouchers for high street shops
• Meals at work
• Referral bonus for recommending friends
• Regular celebrations like Thank You Week and Employee Awards
• Access to Pension Scheme, Life Assurance, and Wellbeing Support
• Ongoing training and clear progression paths

Ideal Candidate:

• Be yourself and bring your personality to work
• Passionate about making a difference and sharing new ideas
• Courteous to guests and colleagues
• Knowledgeable about local recommendations
• Organized and dependable

Why Join Us?

We value our colleagues as much as our guests. Once part of the Leonardo community, you'll receive support through our “GROWonline” learning portal, coaching, training, and wellness programs. We are committed to your professional growth and providing a bright future in hospitality.

Our Story

With decades of hotel industry experience, we operate over 270 hotels across the UK and Europe, including over 55 hotels in the UK & Ireland. As a rapidly expanding hotel group, we have exciting plans for the future. Join us and be part of our growth!