Receptionist

Ralph Lauren Corporation; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Ralph Lauren Corporation is seeking a Front Office Receptionist to create a welcoming atmosphere for visitors and provide essential administrative support. This full-time role requires excellent organizational and communication skills, ensuring a smooth operation within a luxury fashion environment.

Qualifications

• Professional and polished demeanor.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Create exceptional first impressions for visitors.
• Manage reception area and handle incoming calls.
• Process and coordinate DHL shipments and courier bookings.

Skills

Organizational Skills

Communication

Interpersonal Abilities

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality. For over 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding range of products, brands, and international markets. The company's brands include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps, among others, making it one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we aim to unite and inspire our community, both within the company and in the markets we serve, by amplifying diverse voices and perspectives. We foster a culture of belonging, inclusion, and fairness through Talent, Education & Communication, Employee Groups, and Celebrations.

Position Overview

As our Front Office Receptionist, you will create an exceptional first impression for visitors and provide vital administrative support to our teams. This role combines hospitality excellence with office management skills in a luxury fashion environment. It is a full-time, 40-hour-per-week position, primarily based at our Flagship Store head office on Bond Street, working Monday through Friday.

Key Administrative Responsibilities:

1. Process and coordinate DHL shipments and courier bookings
2. Manage utility invoice coding for corporate and store locations
3. Handle purchase order processing and invoice compilation
4. Maintain office supplies and kitchen inventory
5. Support Bank of America corporate card administration (T&E and P-cards)
6. Coordinate with the facilities team on office moves and changes
7. Manage filing systems and archive documentation
8. Process and distribute mail and deliveries

Front Desk Duties:

1. Welcome visitors and manage the reception area
2. Handle incoming calls and redirect as needed
3. Conduct office tours for new employees
4. Support showroom team with appointment management

Experience, Skills & Knowledge:

1. Professional and polished presence
2. Strong organizational and multitasking skills
3. Excellent communication and interpersonal abilities