Receptionist

Bupa; London; On-site; GBP 22,000 - 28,000; Part time

Job summary

Join a forward-thinking company as a Dental Receptionist in Soho, London, where you will play a crucial role in creating a welcoming environment for patients. This position involves managing appointments, providing excellent customer service, and supporting the clinical team. With a focus on professional development and a range of benefits, including discounts on healthcare and gym memberships, this role offers an exciting opportunity to contribute to a team dedicated to improving lives. If you are passionate about healthcare and customer service, this is the perfect chance to make a difference.

Benefits

Competitive pay rates

Access to MyHealthcare

My Bupa Extras discounts

Discounts at gyms

Support for mental health

Discounted dental insurance

Cycle to Work Scheme

Free annual Flu vaccine

Discounted eye tests

Career development support

Qualifications

• Experience in a healthcare setting is preferred.
• Strong organizational skills are essential.

Responsibilities

• Greeting patients and managing appointments efficiently.
• Promoting dental products and services effectively.

Skills

Positive attitude in fast-paced environment

Administration or receptionist experience

Strong communication skills

Proficient with Microsoft Word and Outlook

Experience in promoting products and services

Experience with Dentally

Tools

Microsoft Word

Microsoft Outlook

Dentally

Job description

Dental Receptionist - Soho London

Saturday 9am-3pm

Receptionist Role and Responsibilities

1. Meeting and greeting patients, providing a great first impression and patient journey
2. Booking and amending appointments, answering the phone, updating patient records
3. Coordinating care packages for patients provided by clinicians
4. Promoting and upselling Bupa Dental Care products and services, including Plan options, Finance, and Insurance claims
5. Providing excellent customer service face-to-face, via telephone, and email
6. Supporting the Practice Manager and clinical team in the smooth operation of the practice
7. Handling payments
8. Accessing sensitive information while maintaining patient confidentiality

Your Skills and Experience

1. Positive and professional attitude in a fast-paced environment
2. Previous administration or receptionist experience, preferably in healthcare
3. Strong communication skills both face-to-face and via telephone and email
4. Proficiency with Microsoft Word and Outlook, strong organizational skills
5. Experience promoting company products and services
6. Preferred experience with Dentally

Your Salary and Benefits

We make life better for millions, including our employees. Benefits include:

• Competitive pay rates with opportunities for increase through training and development
• Access to MyHealthcare for support, advice, and treatment, including remote GP, physiotherapy, and mental health support, with an annual allowance of approximately £350
• My Bupa Extras discounts at retailers and tools for financial wellbeing
• Discounts at gyms and fitness facilities across the UK, including online providers
• Comprehensive mental health support through EAP, Family Mental HealthLine, and Personal Energy wellbeing programme
• Discounted dental insurance for immediate family members
• Additional benefits: Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests, Menopause Plan
• Wagestream - access your income before payday when needed
• Career development support and pathways
• And more—just ask

Why wait? Apply now to join a brilliant team. Find us on LinkedIn, Facebook, and Instagram to learn more about working with us.

We champion diversity and are committed to an inclusive environment where everyone can be themselves. Our purpose is to help people live longer, healthier, happier lives and to make a better world.

Bupa Dental Care is an equal opportunities employer.