Receptionist

Hotel Du Vin; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in hospitality is seeking a friendly and energetic receptionist for their Wimbledon location. As the face of the hotel, you'll ensure guest satisfaction and handle queries, while enjoying various perks, generous benefits, and the possibility of career progression. Join a team dedicated to creating memorable experiences.

Benefits

Heavily discounted staff room rates

50% off Friends and Family room rates

35% discount on dining

Wellness & National Campaign Days

Complimentary stays on work anniversaries

Free, confidential advice 24/7 for you and your family

Referral bonuses

Cycle to work scheme

Healthcare cash plans

Fully funded apprenticeship programmes

Qualifications

• Friendly, passionate, and energetic personality.
• Goal-oriented towards making guests' experiences exceptional.

Responsibilities

• First and last point of contact for guests.
• Handle queries and ensure guests' satisfaction.

Skills

Natural hospitality charm

Passion for service

Job description

Receptionist, Hotel du Vin

Rate of Pay / Hours: £12.70 per Hour plus Incentive Scheme, Generous Company Benefits, Training & Development / 40 Hours per week

Type of Contract: Permanent

Location: Wimbledon

We are looking for a friendly, passionate, and energetic receptionist to join the team at Hotel du Vin.

You will be the face of our hotel, get paid for doing what you love, enjoy numerous perks and benefits, learn new skills, and build a career with Hotel du Vin.

You must have a natural hospitality charm and a passion for service. Your goal will be to ensure our guests have the best experience possible, handling queries of all kinds.

As a Receptionist, you are the first and last person our guests see, setting the tone for their visit and ensuring everything exceeds expectations before they leave.

If high standards come naturally to you, you love making people smile, and you want to be part of a distinguished brand with excellent food and drink, this could be the role for you.

At Hotel du Vin, we create unforgettable memories for our guests. This position offers a stepping stone into supervisory roles, with opportunities for internal development and progression. We actively encourage career growth within our company.

We also plan to introduce 100 new apprenticeships by the end of the year, and successful candidates may have the opportunity to enroll in our apprenticeship scheme after probation.

In addition to competitive pay, we offer:

• Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night
• 50% off the best available rate for friends and family
• 35% discount on dining in our Brasseries and Bistros
• Fully funded apprenticeship programs to support your career development
• High street discounts on shops, experiences, holidays, and more
• Cycle to work scheme—save up to 40% on bikes
• Healthcare Cash Plans covering dental, optical, medical, and more from £5/month
• Referral bonuses up to £1500 for referring friends
• Smart, professional uniform
• Wellness and activity campaigns, including Pay Day Lunches, National Popcorn Day, Mental Health Week, etc.
• Access to Wagestream, allowing instant access to earned wages, budgeting tips, and savings
• Complimentary stays on your 1st, 3rd, and 5th anniversaries, including dinner, bed, and breakfast
• Support for The Brain Charity, aiding those with neurological conditions
• Employee Assistance Programme offering free, confidential support 24/7

Sustainability Initiatives:

• 100% renewable electricity, mainly from UK wind farms
• Recycling at least 70% of hotel waste
• Eco-friendly cleaning systems in bedrooms and kitchens
• Volunteering opportunities for sustainable charities, paid two days per year

If you're interested, click Apply Now.

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunity employers and welcome applications from all qualified candidates regardless of race, sex, disability, religion, sexual orientation, or age.