Receptionist

Balthazar; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading restaurant located in Covent Garden is seeking a Receptionist to enhance guest experiences. This role involves greeting guests, managing reservations, and ensuring outstanding service standards. We are looking for a friendly individual with strong organizational skills and a passion for hospitality.

Benefits

Generous discount on dining

Opportunities for progression

Paid overtime

28 days holiday, increasing with service

Recommend a friend scheme

Exclusive discounts on various services

Reward programs and staff recognition

Qualifications

• Previous experience as a receptionist, host, or Maitre D’ in a restaurant.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Manage reservations and coordinate with the service team.
• Answer phone calls and maintain the reception area.

Skills

Communication

Interpersonal Skills

Organizational Skills

Multitasking

Tools

Open Table

Seven Rooms

Job description

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About Balthazar

Balthazar, located in the heart of Covent Garden’s theatre district, is an iconic brasserie renowned for its timeless elegance, exceptional cuisine, and commitment to providing an outstanding dining experience. Inspired by the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our dedication to spectacular service is integral to Balthazar, inviting guests to indulge in delicious dishes and meticulously crafted cocktails.

Position: Receptionist

We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As the first point of contact, you will set the tone for our guests' experience. If you have a passion for hospitality, excellent organizational skills, and a commitment to top-notch service, we welcome you to be a welcoming presence at our beautiful restaurant.

Key Responsibilities:

1. Greet and welcome guests with warmth and professionalism.
2. Manage reservations, ensuring accurate and efficient table assignments.
3. Experience with Open Table and/or Seven Rooms.
4. Coordinate with the service team to ensure a seamless dining experience.
5. Answer phone calls and inquiries, providing information and assistance.
6. Maintain the reception area, keeping it clean and organized.
7. Uphold the highest standards of service and guest satisfaction.

Requirements:

• Previous experience as a receptionist, host, or Maitre D’ in a restaurant or hospitality setting.
• Experience with Open Table or Seven Rooms.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Positive and friendly demeanor.

Benefits:

• Generous discount off your bill (including drinks) when dining in our restaurants across the Group.
• Opportunities for progression within the Group.
• Paid overtime.
• 28 days holiday, increasing with length of service up to 5 extra days.
• Recommend a friend scheme with bonuses per referral.
• Exclusive discounts on gym memberships, travel, online shopping, gadgets, and more.
• Reward programs, long service awards, staff recognition, and incentives.