Receptionist

Daphne's; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A distinguished establishment in the Chelsea & South Kensington area is looking for a dedicated receptionist/host to enhance guest experiences. Responsibilities include greeting guests, managing reservations, and collaborating with the service team. Ideal candidates will have previous experience in hospitality, excellent communication skills, and a positive demeanor. Competitive hourly wage starting from £18, along with comprehensive benefits and opportunities for career progression.

Benefits

Generous dining discounts

Paid overtime

28 days holiday

Employee recognition programs

Discounts on gym memberships and travel

Qualifications

• Prior experience as a receptionist, host, or Maitre D’ in hospitality.
• Excellent communication and interpersonal skills required.
• Strong organizational skills and ability to multitask.

Responsibilities

• Greet and welcome guests professionally.
• Manage reservations and table assignments.
• Coordinate with the service team for a seamless dining experience.

Skills

Communication

Organizational skills

Customer service

Multitasking

Tools

Open Table

Seven Rooms

Job description

Key Responsibilities:

1. Greet and welcome guests with warmth and professionalism.
2. Manage reservations, ensuring accurate and efficient table assignments.
3. Experience with Open Table and/or Seven Rooms is preferred.
4. Coordinate with the service team to ensure a seamless dining experience.
5. Answer phone calls and inquiries, providing information and assistance.
6. Maintain the reception area, keeping it clean and organized.
7. Uphold the highest standards of service and guest satisfaction.

Requirements:

1. Previous experience as a receptionist, host, or Maitre D’ in a restaurant or hospitality setting.
2. Experience with Open Table or Seven Rooms.
3. Excellent communication and interpersonal skills.
4. Strong organizational skills and attention to detail.
5. Ability to multitask in a fast-paced environment.
6. Positive and friendly demeanor.

Benefits:

1. Generous discount off your bill (including drinks) when dining in our restaurants across the Group.
2. Opportunities for progression within the Group.
3. Paid overtime.
4. 28 days holiday, increasing with length of service up to 5 additional days.
5. Recommend a friend scheme with bonuses per referral.
6. Access to discounts on gym memberships, travel, online shopping, gadgets, and more.
7. Reward programs, long service awards, staff recognition, and incentives.

Join our team and be part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment that recognizes, values, and encourages diversity and equal opportunity.

Additional Details:

• Experience: Required
• Languages: English – Advanced
• Employment: Full-time
• Salary: from £18 hourly
• Starting time: Immediate start

About Daphne's:

Daphne’s continues to shine as a leader in the Chelsea & South Kensington restaurant scene.